The services mentioned here are optional. To use them, you will need to pay an extra fee in addition to the visa application fee. You must pay this extra fee when you attend the visa application centre only.
- Courier service
- SMS service - track your application
- Photograph service
- Photocopying documents
- Premium service
- Prime time appointment
- Assisted Form Filling
- Online Visa Assist
The visa application centre will courier the Australian Consulate decision on your visa application, documents and passport back to you for an extra fee of (45 Dirhams in UAE, 75 Riyals in Saudi Arabia, 10 Dinars in Bahrain, 08 Riyals in Oman and 08 Dinars in Kuwait) Please enquire about this service when you submit your visa application at one of the VFS service desks.
SMS news updates will be sent to you informing you of the status of your visa application. Once purchased you will receive several automated feedback messages to your mobile phone informing you what stage your application is within the process. The service supports the transfer of SMS text into the language of your choice (Arabic and English languages are available) and re-assures you that your visa application is progressing towards the final stages of the visa application process. At the end of the process you will receive an automated email message (in English only) to your registered email address provided in your application form, informing you that the Australian Consulate has arrived at a decision with regard to your application. You will, however, not be informed on the outcome of this decision.
You can buy this service for (10 Dirhams in UAE, 10 Riyals in Qatar, 10 Riyals in Saudi Arabia, 01 Dinars in Bahrain, 01 Riyals in Oman and 0.80 Fills in Kuwait) at the same time you submit your visa application form, supporting documents and biometric data at the visa application centre.
Please read the SMS Service Disclaimer carefully before applying for this service.
Applicants using this service can have their photograph taken at the visa application centre. This will ensure that the photographs meet the Australian Consulate specifications. This service can be bought for an extra fee of (25 Dirhams in UAE, 03 Dinars in Kuwait, QAR 40.00 and 40 Riyals in Saudi Arabia) for 4 passport size photographs.
There is a photocopying service at the visa application centre for a fee of (02 Dirhams in UAE, 100 Fills in Kuwait, 02 Riyal in Qatar, 02 Riyal in Saudi Arabia, 200 Fills in Bahrain and 200 Baisa in Oman) for each sheet.
The Premium service is available for those customers who would like to experience a dedicated service with individual attention of one of our staff. This service provides the following amenities (which are included in additional fee of (365 Dirhams in UAE, 28 Dinars in Kuwait, 365 Riyals in Qatar, 30 Dinars in Bahrain, 30 Riyals in Oman and 375 Riyals in Saudi Arabia):
- A separate premium service lounge
- Stylish surroundings with refreshments
- Photocopying service for your documents
- Quicker submission of your application at the visa application centre
- SMS alert on the status of your application
- Courier return of your passport.
To make an appointment to use the premium service please click here and follow the instructions on the Schedule an Appointment or simply attend the visa application centre reception in Dubai or Abu Dhabi and ask for the 'premium service'.
The Prime time appointment service is mainly aimed to facilitate working professional and business executives who would prefer to apply outside of their own normal working hours. Prime time appointment bookings allow applicants to make an appointment at the Abu Dhabi or Dubai visa application centre at a convenient time, outside of normal business hours, at a cost of AED 275.00 for each appointment, plus the visa fee.How to apply for the service
- Prime time appointments will be operated strictly under an appointment system online through the VFS website and offline only through email.
- For offline booking applicants will be given a confirmation of appointment which will have the booking reference number, the applicant’s name and passport number and details of the date and time of the appointment. Applicants will be required to bring a print out of this confirmation when they come to the VAC to submit their application.
- Applicant should follow the instructions on the Schedule an Appointment page of website www.vfsglobal.com/australia/gcc
- For online bookings, applicants are given the option to book an appointment with the visa application centre by selecting the prime time option from the drop down list available from the Book an appointment page. Prime time appointment slots will be allocated as per the table below
|Prime Time Business Hours|
|Sunday - Thursday||8:00am - 9:00am
16:00pm - 18:00pm
|Saturday||9:00am - 12:00pm|
|Prime Time Business Hours (Ramadan)|
|Sunday - Thursday||8:00am - 9:00am
14:00pm - 15:00pm
|Saturday||9:00am - 12:00pm|
The service fee is non-refundable.
Important: This service does not imply or guarantee in any way that applicants using the prime time service will have a faster turnaround time or be successful in their visa application. All visa applicants must meet the requirements of the Australian immigration rules.
Additional Document Drop:
The Visa Application Centre will collect any additional or supporting documents lodged by the applicant on the request of the local Visa Office. For any additional or supporting documents lodged by the applicant which were not requested by the local Visa Office, VFS will charge the applicant a service fee for delivering such documents to the Department’s local post.
Service Charge for Additional Document Drop will be payable in Cash in Local currency.
|United Arab Emirates||AED 150|
|Kingdom of Saudi Arabia||SAR 207|
The assisted form filling service is a service that VFS offers to clients at the UAE Visa Application Centres. Appointed staff will assist a visa applicant to complete a visa application form at the VAC as an optional service. The cost for this service is AED 75.00 per application.
This facility is available for an additional fee of (AED 147.00 in UAE, KWD 6.00 in Kuwait, QAR 65.00 in Qatar, BHD7.00 in Bahrain, OMR 7.00 in Oman and SAR 150.00 in Saudi Arabia) per applications including the supporting documents upload. Service charge will include upload of any subsequent documents as per the request of the Australian High Commission / Embassy Only.