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Schedule an appointment

Introduction of Appointment System:

Please note that with effect from 01 February 2017 prior appointments for submission of visa applications is made available at the Australia Visa Application Centre (AVAC) in Indonesia.

Please click here to book an appointment

Instructions to schedule an appointment

  • Before you make an appointment you should carefully read the visa application process available on the website to submit your visa application and supporting documents at AVAC.
  • Please note that only applicants will be allowed to the visa application centre. The only exceptions to this are those accompanying children under 18 years-of-age or applicants who need special assistance for health reasons or disability.
  • Only 1 (ONE) appointment can be booked per passport.
  • An application will not be accepted at the AVAC if the Passport number does not exactly match with the one used for booking the appointment
  • If you are part of a family or group, each member of the family or group must make an individual appointment. For example, if you are a family of 4 with 2 adults and 2 children you must make 4 individual appointments.
  •  Please carry your appointment letter with you at the scheduled date & time in order for your appointment to be entertained.
  • Please make sure you arrive at the visa application centre 10 minutes prior to your appointment time

Kindly be inform that Applicant is allow to come to AVAC without appointment prior their visit, however Applicant with appointment will be prioritized to be serve by AVAC officer for their visa submission.

We would be very pleased to inform you that AVAC provide additional service in AVAC (available at AVAC Jakarta only) such as :

PREMIUM LOUNGE

  • Visa submission services during business hours with full personalized attention, additional benefits and faster visa submission to avoid long queue.
  • For more details about the service or make appointments send your request to aupremiumlounge@vfshelpline.com
  • For other value added services, please visit this link Click here 
  • This service will be charge IDR 500,000 per passport, for more detail please click here

PRIME TIME

  • Visa submission after business hours from 04:00 – 18:00, for more information or make an appointment send your request to info.avacjakarta@vfshelpline.com
  • This service will be charge IDR 500,000 per passport.