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Additional Services

The Australian Visa Application Centre in Bangkok and Chiang Mai also provides value adding services for your convenience at nominal cost.

To use the following optional services you will need to pay a fee at the visa application centre. This is in addition to the service fee.

Photocopying service

A photocopying service is available for applicants at 3 Baht per page (Black and white A4 size)

Photograph service

Applicants using this service can have their photograph taken at the visa application centre. This will ensure that the photographs meet Australian Embassy requirements. The fee is 250 Baht for 6 passport size photographs. (This service is available for Bangkok only)

Assisted Form Filling service

Applicants using this service can be assisted to fill up the application form by VFS staff. The fee is250 Baht per application.

ETA – Assisted Terminal

Applicants applying for a visa using ETA can available assisted service from the staff. The fee is 250 Baht per applicant.For eligibility criteria, please click here.

SMS

SMS news updates will be sent to you informing you of the status of your visa application. Once purchased you will receive several automated feedback messages to your mobile phone at various stages of the visa application process.

At the end of the process you will receive an automated email message to your registered email address provided in your application form, informing you that the Australian High Commission has arrived at a decision with regard to your application.

Please note that this SMS service will not update you on requests for additional documents or information made by the Embassy/High Commission. These requests will be sent via your email address.

You can buy this SMS service for an additional fee of 75 Baht (per application) at the same time you submit your visa application form and supporting documents at the visa application centre.

Click here to download the SMS application form.

Note: This value added service is available only in Thailand. (Local SMS Only).

Please read the SMS Service Disclaimer carefully before applying for this service.

Online Data Entry

This facility is available for an additional fee of 400 Baht (per application) including the supporting documents upload. Service charge will include upload of any subsequent documents as per the request of the Australian High Commission / Embassy Only.

Premium Lounge service

Effective 12 December 2017, VFS Global is offering a 20% discount* for applicants availing the Premium Lounge service for Australia visa application submissions.
You can avail the Premium Lounge service at the special rate of THB 2,400 per person.

*Offer valid till 31 January 2018

A VIP premium service lounge is available at the visa application centre. The service includes:

  • No queuing
  • Comfort and privacy
  • Personalised attention and service during the submission process
  • Free refreshments and snacks
  • Free Assisted Form Filling
  • Free courier pass-back
  • Free photocopying – if required (maximum of 50 pages)
  • Free passport-sized photo (if required)
  • Free SMS and email alerts

Great News! 20% discount is offered when you are submitting your application using our premium lounge from today until 31 January 2018.

The premium lounge service fee is 3000 Baht for each visa applicant. To make an appointment to use the premium lounge service please click here and selecting the premium lounge option from the drop down list available from the Book an appointment page or simply attend the Visa Application Centre in Bangkok and Chiang Mai. You will be given a confirmation of appointment which will have the booking reference number, the applicant’s name and passport number and details of the date and time of the appointment. Please bring a print out of this confirmation with you when you come to the VAC to submit the visa application.

Walk In without Appointment

With effect from 1 November 2017 it will be mandatory to have an appointment for the submission of visa applications or enrolment of Biometrics at the Australia Visa Application Centre (AVAC) in Bangkok and Chiang Mai

Click here for more details

Applicants without appointment will be charged 627 Baht for the submission of their application or enrolment of Biometrics.

Attend the VAC on an earlier date than their scheduled appointment or

Access the VAC after their appointment time (within 30 minutes or more) within that same day.

Accommodating walk in appointments will be dependent upon Application centre’s capacity and slot availability.

Document Scanning and email

A document scanning and email is available for applicants at 25 Baht per page

Document Printing

A document printing is available for applicants at 25 Baht per page

Witness Document

A witness document is available for applicants at 50 Baht per page

Primetime appointment

Prime time appointment bookings allow applicants to make an appointment at the Australia visa application center at a convenient time, outside of normal business hours, at a cost of THB 2,100 for each applicant, plus the visa fee.

How to apply for the service

  • For book an appointment , applicants are given the option to book an appointment with the visa application centre by selecting the prime time option from the drop down list available from the Book an appointment page. Please click here for booking an appointment
  • You will be given a confirmation of appointment which will have the booking reference number, the applicant’s name and passport number and details of the date and time of the appointment. You will be required to bring a print out of this confirmation when you come to the VAC to submit the visa application.
  • Prime time appointment slots will be allocated as per the table below
Prime time business hours
Saturday 09:30 to 12:30

The service fee is non-refundable.

Important: This service does not imply or guarantee in any way that applicants using the prime time service will have a faster turnaround time or be successful in their visa application. All visa applicants must meet the requirements of the Australian immigration rules.