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Document collection

All applications lodged from 27 November 2017 onwards, will have their processed Documents/Passport/ Notification letter (visa decision letter) sent to you through our courier partner only.

Pick-up of documents will not be available thereafter.

Please ensure you provide the correct mailing address at the time of application lodgement process.

Note: Passports, Documents /Notification letter cannot be couriered to a Post Office box.

*Note that courier fee is mandatory to all visa categories except for “biometric only” cases where originals or Visa decision needs to be couriered back to applicant. 

Applicants will receive a SMS (if opted) and Email alert on the mobile number and email address provided while lodgement of the visa application, once the processed application is couriered.

Thai Post will attempt delivering thrice to the given address and the shipment will be returned to VFS Global in case it still remains uncollected. VFS Global will then contact the applicant and advise for the VAC collection from the centre of initial application lodgement.

Return of Documents/Passport/ Notification letter THB 200