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Disclaimer

Australia VFS Global is a service provided by VFS Global (Bangladesh) Pvt. Ltd.

Australia VFS Global merely acts as a Logistics Agent with responsibility to receive from an applicant applying for an Australian visa, the applicant's passport, completed visa form, supporting documentation and the applicable fees. Australia VFS Global is also responsible for submitting the application to the Australian High Commission, on behalf of the applicant, collecting the passport and supporting documents back from the Australian High Commission and returning the passport back to the applicant by hand delivery/courier to an address noted by the applicant on the visa form.

Note : There are circumstances where in, Australian High Commission will handover the passport & the supporting documents to the Applicants directly. Australia VFS Global is not liable for any delay in processing or rejection of the visa application. Whilst every precaution is taken while handling the passport of Applicants and important documents submitted in support thereof, due to unforeseen events and circumstances, the passport and documents may be lost in transit by accident, theft, natural calamities (act of God) or any other reason, Australia VFS Global will not be liable or responsible in any manner to the Applicant for the same.

The Applicant accepts that the courier service is operated by a third-party, and Australia VFS Global does not assume any responsibility or liability for any deficiency in service on part of the courier company. In case a Passport is lost or damaged in transit, the liability of Australia VFS Global is restricted to reimbursement of fees charged by the Ministry of Home Affairs, Government of Bangladesh, for replacement of lost / damaged passport through normal application procedure.

Australia VFS Global shall not be responsible or liable for any consequential loss or damage caused to the Applicant due to loss of his/her Passport and supporting documents.

It is expressly understood that when the applicant or representative of the applicant submits the passport, the visa form and the supporting documentation along with the applicable fees, the applicant has understood the terms, conditions and details herein. Application fees once paid by the applicant are not refundable under any circumstances.

Demand Drafts are subject to realizations.

Advertising material may accompany the passport and supporting documents back to the applicant. If the applicant does not wish to receive any advertising material along with the passport and supporting documents, the applicant must intimate the Australia VFS Global in advance. Please note that no advertising material sent back with the passport and supporting documents has the endorsement of the Australian Government.

No employee of Australia VFS Global may change / amend / amplify the conditions mentioned herein.

For all claims, disputes of whatsoever nature, the courts of Bangladesh shall alone have jurisdiction.

Office : Delta Life Tower, 4th  Floor, Plot # 37, Road # 90,, Gulshan 2 North Avenue, Dhaka 1212.

Beware of fraudulent job offers

Fraudulent Recruitment / Employment Offers

It has come to VFS Global’s attention that, individuals misrepresenting themselves as VFS Global’ agents or representatives have approached people to offer fraudulent/fictitious employment opportunities, with the intent to steal personal information or solicit money from people. We encourage you to exercise caution and common sense when receiving any such employment offer, which requires payment of any fees/money, or promises a work visa in exchange for money. The said offers are completely fake and not valid. VFS Global is not a Recruitment agency and does not offer recruitment services. Scammers operate primarily via the internet, email, phone etc. We warn people to beware of such scams.

Please be advised that, VFS Global is a visa processing company and we work only with government and diplomatic missions to fulfil their administrative requirements of visa application processing. Neither VFS Global nor its representatives will ask for money from individuals under any circumstances to lure them with employment opportunities either in VFS Global or outside. If you receive any offer that purports to be from VFS Global, which ask for money, these types of offers are fraudulent.

Warning signs of recruitment fraud

The following are some examples of recruitment fraud which are in violation of VFS Global’s processes and ethical practices:

  • The email is not sent from an official VFS Global e-mail address but from a free e-mail service such as: Hotmail, Gmail, Outlook, Yahoo, etc. It is also possible that, the email is sent from a fake email address.
  • You are asked to disclose private or confidential information.
  • You are asked to be interviewed over the phone or via an instant-messenger type program.
  • You are requested to pay fees/money.
  • You are requested to complete bogus recruitment documentations such as an application or employment visa forms, (the VFS Global name and logo could be forged/fabricated and featured on the documentation without authority).
  • Insistence on urgency.
  • Money will be requested for processing Work Permits, Visa applications or the like.

Such actions are presumably intended to defraud or obtain personal information from the victims.

The activities of these individuals involve criminal and civil liabilities. While VFS Global takes such matter seriously and reserves its right to contact competent law enforcement agencies to investigate and prosecute such illegal activities, it is often difficult to locate and prosecute these individuals.

Therefore, if you receive a request, either in writing or verbally, for an interview or a job offer that you believe is or might be fraudulent or suspicious, please disregard them. You may also verify the same with VFS Global at communications@vfsglobal.com

If you come to know that a fraud is being perpetrated, we encourage to forthwith contact your local police and/or any competent authorities and also to keep us informed by reporting the fraud at acco@vfsglobal.com

Under no circumstances will VFS Global be liable or responsible for any loss, damages, expenses or inconvenience resulting from these unauthorized persons and/or activities.