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Helpline service hours Monday to Friday 09:00 - 15:00 except on Embassy holidays.

You can find up-to-date information about the working schedule of the Visa Application Centre during public holidays in the News and Notices section.

VFS operates a call centre to answer your questions about the visa application process, technical queries about the online booking as well as the possibilities to book an appointment by talking to a consultant.

To make an appointment for submission of application at the Finland Visa Application Centre Click on schedule an appointment

Submission Timings: 09.00 to 15.00 Monday through Friday, except holidays

Passport retrieval time: 09.00 to 15.00 Monday through Friday, except Public Holidays.

By email:

Please note when contacting the Visa Application Center via email please do not leave the subject line and body of your message empty, which may result in delays in response.

Hong Kong

Unit 03-05, 12/F, Prosperity Millennia Plaza,
663 Kings Road, Quarry Bay,
Hong Kong, China
(Quarry Bay MTR station Exit C)

Submission of Application: 09:00 -15:00 (Monday-Friday) Excluding public holidays

Passport Collection: 09:00 -15:00 (Monday-Friday) Excluding public holidays

Contact: +852 2122 9552