For visa applications:

Important – ALL applicants travelling must book an appointment and be present at the date and time of the visa application, including children/infants

To schedule an appointment, please click here.

For passport or ID card:

To schedule an appointment, please click here

It is only possible to book individual appointments through the online appointment system. Families wishing to book a group appointment can send an appointment request by email to:
Please state the full name, date of birth and type of document(s) requested for each applicant.

Browser compatibility

Please note that this website will only support the following secure web browsers; Internet Explorer (IE) Version 9.0 and above (No support for older IE Browsers eg. e.g. IE8, IE7,IE6, IE5.5 etc) and FireFox Version 18.0 and above. If you are not running one of these above new browsers, please upgrade to the latest browsers.


This site uses a limited amount of JavaScript. In some applications and Web pages, JavaScript is essential to proper functionality of the Web page. Please have JavaScript support turned on or download a third party JavaScript Engine. In the case of Internet Explorer, if you need to download a JavaScript Engine for use on a certain page, Microsoft (Active X) should force a download utility to start. Say "Yes" and download the JavaScript Engine.