Applicants may choose to collect their passport in person at the end of the visa application process, after having tracked online whether the passport is ready for collection or alternatively, being notified by VFS SMS service, which informs applicants when their passport is ready for collection (see Additional Services).
When the visa application has been processed on the submission day, applicant’s receipt is stapled to the extra photocopy of the passport bio data page, which applicants need to bring when collecting their passport.
Passport Collection time is from Monday to Friday between 16.00 and 17.30, except on Public Holidays/Closures (see here).
There is only Passport Collection facility in London (for Schengen visas) and not in VFS satellite centres in Manchester and Edinburgh, where passports will be returned via Courier Delivery DX (www.dxdelivery.com) at an additional fee per passport (see Additional Services).
When applicants are unable to collect in person themselves, they may authorise another person to collect the passport on their behalf. The nominated person will need to bring an authorisation letter (see example here) signed by the applicant, the applicant’s passport photocopy with the stapled receipt and some proof of Identity (with photograph).
When the passport is collected, the passport photocopy with the receipt will be stamped for collection and the authorisation letter, if any, will remain with VFS Global.
Upon collection of passports, applicants are advised to immediately check it the visa granted meets their intended travel schedule.