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Welcome to the website for New Zealand Visa Application Centre (NZVAC) in Indonesia.

This site provides information on procedures applicable to Indonesia citizens and nationals of other countries who are lawfully residing in Indonesia, who wish to apply for a visa to travel to New Zealand.

NZVAC is a facility of PT VFS Services Indonesia and offers visa services which include collection of visa application documents with relevant visa application charges and for returning of passports to applicants. The operations and services by the NZVAC are within the guidelines of client service principles of Immigration New Zealand (INZ).
Please note that all applications will continue to be assessed and decided by immigration officers at the INZ branch in Jakarta in accordance with certified New Zealand Immigration Instructions.

Staff members of NZVAC in Indonesia provide information about submitting an application for a visa, however they cannot provide immigration advice and have no influence on the outcome of an application for a visa for New Zealand.

If potential applicants wish to receive immigration advice, they should contact a licensed immigration adviser or immigration lawyer. All immigration advisers MUST be licensed with the Immigration Advisers Authority (IAA), unless they are exempt. Please note that Immigration New Zealand may refuse to process your application if you have received advice from an unlicensed immigration adviser.
See the Immigration Advisers Authority : http://www.iaa.govt.nz/ for more information on licensed advisers and exemptions
New Zealand Lawyers provide immigration advice and are exempt from licensing under the Immigration Advisers Licensing Act 2007. For more information and to view the register of immigration lawyers, go to the New Zealand Law Society website : http://www.lawsociety.org.nz

Visa Application Process
Applicants are requested to read the following steps carefully before submitting their application at New Zealand Visa Application Centre (NZVAC).

Step 1
Check if you need a Visa

  • Check if you need a visa to enter New Zealand by visiting “All About Visa” webpage of this website
  • Processing Times: Know the “Processing Times” before applying visa.

Step 2
Choose your visa type

  • Refer “All about Visas” webpage of this website
  • Ensure you choose the correct visa type as per your purpose of visit.

Step 3
Prepare your application

Complete the visa application form and supporting documents as per the checklist. Get the details on “All About Visa”.

Step 4
Submission process

  • Counter :

    Complete the fees for visa, VFS logistic and other optional Value added services (if selected) at the counter, along with the application form and required documents mentioned on this site. Please read “Security Regulation” of visa application centre before visiting visa application centre.

  • Courier :

    For people who are living outside of Jakarta and Bali, and or may not have the opportunity to visit NZVAC, they may opt for VFS optional courier service. By selecting this service, they will to get their documents picked up from the comfort of their own home or office. Kindly refer to the menu “Additional Services” for details of courier service.

Step 5
Post submission process

Step 6
Collection of passport

  • Over the counter :

    • The original VFS payment receipt should be handed over during the passport collection. If the original receipt was lost, kindly provide a statement letter from the primary applicant along with his/her copy of ID. If the original receipt was lost and the passport need to be collected by a representative, kindly provide an authorization letter from the primary applicant along with copies of ID of the primary applicant and the representative.
    • Kindly check our “Collection Time”. before visiting visa application centre

  • Courier delivery :

    • If you wish to receive your documents at your home or office then you can opt for this service. Once the visa application process has been completed by INZ in Jakarta, VFS will return the processed documents to the your desired address. Kindly refer to the menu “Additional Services” for details of courier service.

Process of Retrieval Passport
If applicants wish to retrieve their passport during the processing of applications, applicants are requested to read the following steps carefully.
Please be advised while passport has been borrowed the application process will be delay till applicants return their passport.

Step 1
Prepare Your Statement Letter

  • You can get template of statement letter by clicking here

Step 2
Process of Retrieval Passport

Step 3
Collection of Passport

  • Applicant advised to check before taking the passport by calling our call centre
  • Applicant can taking their passport at the operating hours 8.30 – 16.30 local time

Frequently Asked Questions