6th floor, Unit D, Rua dos Defensores de Chaves nº 15,
Saldanha, Lisbon , Portugal
Hours of Operation:
09:00- 15:00 - Monday - Friday, except on declared holidays.
Collection of Passports
15:00 - 17:00 - Monday - Friday, except on declared holidays.
Email Helpdesk: info.RusLisbon@vfshelpline.com
The number for the service is: 00351308812090 (For English and Russian language)
00351938531401 (For Portuguese language)
The service is available Monday to Friday between 09:00 – 17:00 CET
In order to continuously improve our services, VFS Global encourages applicants to share any feedback about their VFS Global experience (appreciation or complaint) by visiting the Customer Experience section of this website.