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Contact Us

BERN

Address
Russia Visa Application Centre
Bolligenstrasse 54
3006 Bern
Switzerland


Hours of Operation:

Application Submission

08:30 - 15:00 - Monday - Friday, except on declared holidays.

Collection of Passports

15:00 - 17:00 - Monday - Friday, except on declared holidays.


Email Helpdesk: info.russiabern@vfshelpline.com

Telephone Helpline

The number for the service is 0041 31 528 11 06.

The service is available Monday to Friday between 09.00 – 17.00pm CET

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GENEVA

Address
Russia Visa Application Centre
Charles-Giron 1
1203 Geneva
Switzerland


Hours of Operation:

Application Submission

08:30 - 15:00 - Monday - Friday, except on declared holidays.

Collection of Passports

15:00 - 17:00 - Monday - Friday, except on declared holidays.


Email Helpdesk: info.russiageneva@vfshelpline.com

Telephone Helpline

The number for the service is 0041 22 518 70 55.

The service is available Monday to Friday between 09.00 – 17.00 CET

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Feedback / Complaints

In order to continuously improve our services, VFS Global encourages applicants to share any feedback about their VFS Global experience (appreciation or complaint) by visiting the Customer Experience section of this website.