Spain Visa Information - USA - Los Angeles

VFWH recommends that you do not purchase tickets or make bookings which cannot be cancelled without cost prior to the issuance of a visa, except where it is a specific requirement stated as part of the visa application.

THESE TERMS CONTAIN A DISCLAIMER WHICH LIMITS OUR LIABILITY. SEE CLAUSE 6 BELOW.

UNLESS WE ARE NEGLIGENT AND AS A RESULT WE MAKE THE WRONG APPOINTMENT OR YOU MISS AN APPOINTMENT, UNDER NO CIRCUMSTANCES WILL A REFUND OF A SERVICE FEE BE PROVIDED, AND YOUR SERVICE MAY BE RETAINED BY US ON PAYMENT BY YOU, EVEN IF YOU CANCEL, DO NOT ATTEND AN APPOINTMENT, OR DO NOT MAKE OR PROCEED WITH A VISA APPLICATION, AND WHETHER OR NOT A VISA IS ULTIMATELY GRANTED.

Service Provider

The service is provided by VF Worldwide Holdings Limited ("VFWH") a company incorporated under the laws of Mauritius. You can write to us at VF Worldwide Holdings Limited c/o. Kross Border Trust Services Limited, St. Louis Business Centre, Cnr. Desroches & St. Louis Streets, Port Louis, Mauritius.

Application of These Terms

These terms and conditions govern your use of the services of VFWH for the scheduling of appointments for visa applications, and the provision of help, support, advice and information by us (including through our website and call centres). References in these terms to applicants are to anyone who schedules an appointment or seeks help, support, advice and information. No employee of VFWH has any authority whatsoever to change, amend, amplify or withdraw any or all of these terms and conditions without prior written approval from VFWH.

The Visa Application Service

4.1 Scope

VFWH is the outsourced partner of Spanish Ministry of Foreign Affairs and Cooperation.

In this capacity, VFWH is authorized and employed to schedule visa application appointments to the Embassies and Consulates General of Spain in following regions / cities, and to provide associated help, support, advice and information in relation to visa applications the scheduling of appointments.

Africa	Accra	Ghana
Africa	Angola	Luanda
Americas	United States of America (USA)	Chicago
		Boston
		Los Angeles, CA
		Miami, FL
		New York, NY
		San Francisco, CA
		Houston, TX
		Washington, DC
	Mexico	Mexico
	Bolivia	Santa Cruz de la Sierra
	Chile	Santiago de Chile
	Venezuela	Caracas
Europe	Ireland	Dublin
Middle East	Qatar	Doha
North Africa	Libya	Tripoli

VFWH carries out these services through its website, e-mail, and call-centres.

4.2 Acceptance and Rejection of Applications

The assessment of visa applications is carried out by the Embassies/Consulates General of Spain, and the grant or refusal of Spain visas is at their sole discretion. The Embassies/Consulates General of Spain reserve their right to ask for further documentation and information from applicants as they deem fit and also reserve their right to refuse the grant of any visa application. In case of any requirement by the Embassies/Consulates General of Spain for further documents and or information, applicants must supply such further documents and information if they desire for their application to continue to be considered by the Embassy/Consulate General of Spain.

4.2 Fees

VFWH charge a service fee for the scheduling of visa application appointments with the Embassies/Consulates General. THE SERVICE FEE MUST BE RECEIVED IN FULL UNDER THE AVAILABLE PAYMENT OPTIONS AS CLEARED FUNDS FOR AN APPOINTMENT TO BE CONFIRMED.
PLEASE NOTE THIS IS NOT THE VISA FEE. You will be required to pay the applicable visa fee at the Embassy/Consulate General of Spain at the time of submission of your application.

4.3 General Obligation

VFWH will process all appointment requests and requests for help, support, advice an information with reasonable care and skill and in accordance with all procedures prescribed by the Embassy/Consulate General of Spain from time to time. We do not undertake to verify any information as provided by you, and you will be responsible for ensuring the accuracy of the same.

4.4 Applicant's Responsibility

It is the responsibility of all applicants to provide us with accurate and complete information. Applicants are also required to ensure that the credit/debit card being used to pay the service fee is rightfully possessed by them. VFWH will not be responsible for checking the authenticity of the credit/debit card and shall have no liability if an applicant fraudulently books an appointment via our website or helpline, using an unauthorized card.

4.5 Processing Times and Procedures

Any processing times for visas given are estimates only based on information from the Embassies/Consulates General of Spain. The processing of your application is subject to the procedures and timescales of Embassies/Consulates General of Spain and the Spanish Ministry, over which we have no control.

4.6 Cancellation/Rescheduling

Once an appointment is taken, you may choose to reschedule or cancel your appointment. You are permitted to reschedule your appointment only once, free of charge, but your request must be received more than 48 hours before the date set for your original appointment. Any further rescheduling will not be permitted. If you wish to change your appointment again you will have to cancel the current appointment and make a new one for which an additional service fee will be payable. IN THE EVENT OF CANCELLATION OF AN APPOINTMENT YOU WILL NOT BE ENTITLED TO A REFUND OF THE SERVICE FEE.

Once you have submitted your application to us, you will be taken to have agreed that we may immediately commence providing the scheduling service and as a result you will not have any right to cancel under the United Kingdom Consumer Protection (Distance Selling) Regulations 2000.

Refund Policy

UNLESS WE ARE NEGLIGENT AND AS A RESULT WE MAKE THE WRONG APPOINTMENT OR YOU MISS AN APPOINTMENT, UNDER NO CIRCUMSTANCES WILL A REFUND OF A SERVICE FEE BE PROVIDED, AND YOUR SERVICE MAY BE RETAINED BY US ON PAYMENT BY YOU, EVEN IF YOU CANCEL, DO NOT ATTEND AN APPOINTMENT, OR DO NOT MAKE OR PROCEED WITH A VISA APPLICATION, AND WHETHER OR NOT A VISA IS ULTIMATELY GRANTED.

Disclaimer - Please read carefully

Except for refund of the service fee if we are negligent and make the wrong appointment or you miss an appointment, VFWH excludes its liability in connection with its services, visa appointments, visa applications, and help, support, information and advice given, including liability in or under contract, negligence, tort, statute or otherwise howsoever, and including liability delays involving the Embassies/Consulates General of Span or the Spanish Ministry, and fraudulent use of debit/credit cards.

And for the avoidance of doubt:

6.1 No Liability for Incorrect Information

VFWH shall have no liability for loss, delays or non-issuance of any application arising from or in connection with (to include but not restricted to) inaccurate or incomplete information from applicants, incomplete application forms, incorrectly or falsely completed application forms, and inaccurate or incomplete supporting documentation.

6.2 No Liability for Events Not In Our Control

VFWH shall not be considered to be in breach of contract or negligent or otherwise liable in any way for any delay or failure of any visa appointment or application due to failure in internet connection, power outage, accident, theft, natural calamities (act of god) or any other reason outside the control of, and not arising out of a wilful default of, VFWH.

6.3 No Liability for Assessment of Visa Applications

VFWH is not involved in the process of assessment of visa applications, or their grant or refusal, and shall not be liable or responsible for any delay by any Embassy/Consulate General of Spain or the Spanish Ministry in honouring any appointment, or assessing, or granting or refusing any visa application, or for the grant or rejection of any visa application.

6.5 No Liability for Wasted Costs and Expenses

VFWH shall have no liability to any applicant, or any other person relying on or benefiting from any visa application, for any commitment, cost or expenditure incurred in reliance on or anticipation of receiving a Spain visa, whether within a particular timescale or at all, including but not limited to, call chargesm, internet charges, air travel, hotel, and other travel and accommodation arrangements, and any other arrangements made or charges paid.

VFWH recommends that applicants do not purchase tickets or make bookings which cannot be cancelled prior to the issuance of a visa, except where it is a specific requirement stated as part of the visa application, in which case open tickets should be obtained.

6.6 General Exclusion of Loss and Damage

VFWH shall have no liability (including in contract or for negligence) to any applicant, or any other person relying on or benefiting from any visa application, for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever.

VFWH shall have no liability (including in contract or for negligence) to any applicant or any other person relying on or benefiting from any visa application, for any loss of profit, revenue, or contract, or loss or damage related to a business, profession, or other occupation.

General

7.1 Third Party Rights

Nothing in these Terms and Conditions shall benefit or be enforceable by any person other than the applicant.

7.2 Changes to these terms

VFWH, in its sole discretion, may change, amend, cancel or withdraw any or all of these terms and conditions at any time without any prior notice.

7.3 Applicable Law

These terms and conditions and any visa applications shall be governed and construed in accordance with the laws of England and Wales. Any claims or disputes arising in relation to the services provided by VFWH to the applicant shall be subject to the exclusive jurisdiction of the courts in England and Wales.

Complaints and Queries

Please address any complaints and queries to the Feedback IDs provided on the “Contact Us” section of the website, or to our postal address set out above.

IMPORTANT
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