After you have successfully submitted your application at our Visa Application Centre, we will take care to inform you about every movement with SMS service.
Also, you may like to check the status of your application personally. Please, click here to check its’ status now. The third option is to dial our call-centre number +2372207733 in doing so, please, be prepared to tell your receipt number and date of birth.
Having made sure that your passport is received by the Visa Application Center, collection of the visa application is personal or through courier delivery to selected address. Kindly ask for this service at the point of submission
If your passport with the decision is at the Visa Application Centre in Dakar and you wish to order a courier delivery of the passport at the centre. You will be required to provide a contact telephone number at which the Visa Application Centre may contact you for information.
After verifying the information over the phone, you will be sent details for payment services. After receiving confirmation of payment, your passport will be sent to the chosen address.
In order to collect documents, which have arrived to Visa Application Centre from Embassy/Consulate, please, take your collection slip which consists of a copy of your signed passport, payment receipts and an invoice/receipt attached to the passport.
Minors (applicants, under 18 years told) cannot submit or collect their applications without their parents or legal tutors. To submit and receive documents for the minor applicants, parents (guardians) must provide an original birth certificate or proof of guardianship fact.