Contact Us

MANILA

Address

VFS Global Services Philippines Private Inc.,
Mezzanine Floor Unit M01, Ecoplaza Building,
2305 Chino Roces Avenue Extension Makati City, Metro Manila 1231
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CEBU

Address

VFS Global Services Philippines Private Inc.,
9th Floor, Keppel Center, Unit 905, Samar Loop
cor. Cardinal Rosales Avenue,
Cebu Business Park, Cebu City 6000
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Opening Hours:

Application submission times:

Manila: Monday to Friday 07:00 -14:00
Cebu: Monday to Friday 07:00 – 13:00 – Please approach Keppel Building receptionist for Visitors ID pass and further instructions on how to reach Australia Visa Application Centre

(Excluding public holidays)

Manila: Decision and document collection times: Monday to Friday 14:00 – 15:00

Cebu: Decision and document collection times: Monday to Friday 14:00 – 15:00 – Please approach Keppel Building receptionist for Visitors ID pass and further instructions on how to reach Australia Visa Application Centre

(Excluding public holidays)

Inquiry Time:

Manila: Monday to Friday 13:00 -15:00
Cebu: Monday to Friday 13:00 – 15:00 – Please approach Keppel Building receptionist for Visitors ID pass and further instructions on how to reach Australia Visa Application Centre

Call Centre – 632 790 4900

Call Centre Timings: 9:00-17:00

(Due to the high call volume through our Call Centre, we highly recommend you to use the menus provided on this website, or send your enquiries via E-mail: info.auph@vfshelpline.com