The Australian Visa Application Centre is located at:
Australian Visa Application Centre - Singapore
20 Cecil Street
#11-02 to 05 Equity Plaza
Helpline No: 6692 9871
Application lodgement timings :
0800 hours to 1400 hours (Monday to Friday; except on declared holidays & closures)
Collection timings :
1400 hours to 1600 hours (Monday to Friday; except on declared holidays & closures)
0800 hours to 1700 hours (Monday to Friday; except on declared holidays & closures)
Call Centre timings:
0800 hours to 1600 hours (Monday to Friday; except on declared holidays & closures)
Map of location
Applicants need to produce their original invoice/receipt for passport collection. Where the applicant is unable to collect their own documents, an authorised person can do so on their behalf. The authorised person will be required to present a letter of authorisation which includes both the applicants and authorised person’s signature. The authorised person will also be required to present photo ID, such as a passport or driver’s license, and the original invoice/receipt.
There is no change in Australian immigration requirements and the decision-making process for the grant of Australian visas will remain with the relevant DIBP visa office. All applications continue to be assessed on their merits in accordance with Australian legislation and policy.