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Additional Services

We constantly strive to offer a range of high end services to enhance customer satisfaction. As part of our constant and ongoing endeavor to add value to your experience we offer additional services designed to make the process easy and effortless. To use them, you will need to pay an extra fee in addition to the visa application fee.

For your comfort while applying for your Visa you can call us on +971 0420 55761 to know more information on the additional services that are available.

Platinum Lounge

An exclusive service to make your Czech Republic Visa application relaxing, comfortable & convenient.

The lounge offers privacy and comfort, away from the hustle and bustle of the main application centre. Customers can relax in their own private booth within the tranquil and modern lounge, while VFS staffs take care of the entire process, from a personalised chauffer service to and from the VAC, to completion of the application form and payment. 

The service costs is  in addition to the visa application fees, and is available to customers applying at the Czech Republic Visa Application Centre in Dubai. To book an appointment at the Platinum Lounge, please send in your name and contact number to the following email– platinumlounge.dxb@vfshelpline.com or call us at +971 56 402 7722 and you will be contacted for further details.

Key features of the Platinum Lounge include:

  • Chauffer Service – offering pick-up and drop-off, from anywhere in UAE
  • Valet parking for your vehicle at the entrance of the Wafi Mall
  • Privacy and comfort, in a dedicated space away from the main Application Centre.
  • Secure Wi-Fi connectivity, not available anywhere else within the Application Centre
  • Walk-in submission of your visa application subject to availability
  • Exclusive one to one assistance with filling in your visa application forms and application completeness
  • SMS alert service for visa application updates
  • Personalised courier for return of passports and documents to your door
  • Drinks and snacks

Mobile Biometric Service

The Mobile Biometric Service (MBS), offers Czech Republic visa applicants across United Arab Emirates (UAE), the added convenience and ease of submitting their visa applications and enrolling their biometrics, from a location more convenient to them.

Key features & benefits:

  • A team of professionally trained VFS Global staff will visit applicants on the appointed date and time at the agreed location of choice to collect their applications and enroll their biometrics
  • Service available to individual or group of visa applicants at locations across the UAE
  • Ideal for corporates groups, travel groups, royal entourages, university students/faculty and film-crew as the entire group can submit their applications and enroll their biometrics on the same day and time at a location convenient to them
  • Easy appointment booking and query resolution through a dedicated phone line and email ID
  • Inclusive of courier-return of processed documents & passports to the address of the applicant’s choice
  • Inclusive of regular SMS notification on the status of the application

How to apply using the Mobile Biometrics Service:

Step 1: Book Appointment: Call us on 00971 56 4222346 or write to us at SchengenMBS@Vfsglobal.com to book an appointment
Step 2: Payment & Confirmation: Our team will cross-check the pre-requisites, confirm on the most convenient location, applicable fees and accordingly confirm your appointment
Step 3: We will come to you: Our team of professionals will visit the location on the appointed date and time to collect your applications, enroll your biometrics and deliver your applications directly to the Embassy of the Czech Republic.

To book an appointment of for any queries:

Call: 00971 56 4222346 | Email: SchengenMBS@Vfsglobal.com

MBS service hours: 9:00 – 15:00 (Sunday to Thursday)

Please Note: All applications collected using the Mobile Biometrics Service will be delivered to the Embassy of the Czech Republic as the only competent authority to assess and decide on the application.

Fee for Mobile Biometric Service  (all applicable taxes included) Fee in AED
Service fee for usage of service per applicant up to 4 applicants AED 997.5
Service fee for Mobile Biometrics per applicant in a group of 05-20 applicants AED 630
Service fee per applicant in a group of more than 21 applicants for Mobile Biometrics AED 472.50

Premium Lounge service

Apply for your visa within the comfort of our Premium Lounge.

The Premium Lounge service is available for those customers who would like to experience a dedicated service with personalised attention.

This service provides the following amenities:

  • A dedicated premium service lounge
  • Well-appointed ambience
  • Refreshments
  • Photocopying service for your documents*
  • Quicker submission of your application at the Visa Application Centre
  • SMS alert on the status of your application*
  • Return delivery of your passport via courier* (if requested)

*You do not need to pay the additional photocopying, SMS and courier fee if availing the Premium Lounge service.

Important note: Your visa will be processed and its status decided upon by the Embassy of Czech Republic in UAE. Using the Premium Lounge service does not mean that your visa will be processed faster than the usual turn-around period.

Prime Time Service

The Prime time service is mainly aimed to facilitate working professional and business executives who would prefer to apply outside of their own normal working hours.

Prime time service allows applicants to submit their application at Abu Dhabi or Dubai Visa Application Centre, outside of normal business hours, at a cost for each applicant, plus the visa fee and service charges.

Prime time Service will be available Sunday to Thursday from 08:00 to 09:00 and 15:00 to 17:00.

Prime time will be allowed as per the table below

Prime Time Business Hours
Sunday – Thursday 08:00 - 09:00
15:00- 17:00

The service fee is non-refundable.

Important: This service does not imply or guarantee in any way that applications submitted during prime time will be processed faster or have a higher chance for a positive result. All visa applications must meet the requirements of the Embassy of the Czech Republic.

Please Note: The Premium Service is not available in conjunction with the Prime Time appointment service.

Express Courier

The express courier service is an enhancement to the regular courier service. This service will enable applicants to have their passport and documents delivered to them on the same day at a place of their convenience instead of receiving it as per scheduled delivery through the regular courier service.

Form Filling Service

A member of staff will complete your visa application form online for an additional fee per application. Please note, the Original passport, accommodation booking, flight reservation/schedule and Insurance will be required for this service.

The form-filling staff will complete your application form as per the documents you provide.

* All applicants are requested to verify the application form before proceeding to submit the application. VFS and its staff shall not be responsible for the contents and the accuracy of the information entered or any adverse decision arising out of the contents or the accuracy of the information provided on the Visa Application Form; the responsibility lies with the applicant.

Courier service

As part of the Courier service, the Visa Application Centre will courier your application, documents and passport back to you, if you opt for this service. You can purchase the service at the application centre. Please enquire about this service when you submit your visa application.

Extended hours Passport Collection

The Extended hours Passport Collection service is mainly aimed to facilitate working professional and business executives who would prefer to collect their passports outside of the regular working hours provided the decision on the Visa Application is made and the passports are received at the Application Centre.

Extended hours Passport Collection will be available from Sunday to Thursday 17:00 to 18:00. During the holy month of Ramadan, this service is available to customers from Sunday to Thursday 17:00 to 20:00.

The service fee is non-refundable.

Photo Capture service

You can have your photograph taken at the Visa Application Centre

Applicants using this service can have their photograph taken at the application centre. This will ensure that the photograph meets the specifications.

Assured Courier

This is an optional service which is an add-on to return courier. This Service offers applicants an option of an enhanced compensation in case of damage or loss in transit during document transportation. A disclaimer will be required to be signed by applicants availing this service.

SMS Alerts service

SMS updates will be sent to you informing you of the status of your visa application. Once purchased, you will receive several automated feedback messages to your mobile phone provided while submitting your application, alerting you about the current stage of your application, within the process. The service supports the transfer of SMS text into the language of your choice (Arabic or English) and keeps you updated about the status of your visa application. At the end of the process, you will receive an automated email message (in English only) to the registered email address provided in your application form, informing you that the decision on your application has been made and your passport can be collected from the application centre. However, the outcome of this decision will not be conveyed through these alerts.

Documents printing service

Applicants may avail this service to have any document printed by mailing it to us. Please note: this service can be availed only before the submission process at the counter.

Photocopy service

You may require photocopies of recommended supporting documentation and can get this done at the application centre itself for a minimal fee.

Additional Service (all applicable taxes included) Amount in AED
Platinum Lounge AED 682.50 per application
Premium Lounge AED 315 per application
Prime Time Service AED 189 per application
Express Courier AED 105 per application
Form Filling service AED 52.50 per application
Courier Service AED 42 per application
Extended hours Passport Collection AED 32 per application
Photo Capture service AED 26.25 (04 photographs)
Assured Courier AED 10 per application
SMS Alerts service AED 08.40 per application
Document Printing service AED 5.25 (per page)
Photocopying service AED 2.10 (per page)