Security Regulations
  Overview
  CCTV Surveillance
  Search Procedure
  Don’t Abuse
  More Information

Overview

You are not allowed to enter the Visa service centres while carrying any of the following items:

  Any weapons or ammunition
  Electronic devices:

Cellular phones, photo cameras, video cameras, notebooks, voice recorders, hair dryers, batteries, personal stereos, personal computers, calculators, headphones, chargers, wires, electric razors, etc.
  Sharp items:

Knives, forks, scissors, nail clippers, razors, pins, needles, knitting needles, glass bottles, syringes, etc.
  Flammable items:

Matches, lighters, flammable liquids, perfume, sprays, lacquers, deodorants, alcohol
  Large bags, briefcases, or luggage
  food items (refreshments are available for purchase in the waiting area)
  sealed envelopes or packages
  cigarettes, cigars, match boxes, lighters
  sharp objects such as scissors, pen knives or nail files
  weapons or explosive materials of any kind

This list is not exhaustive. Other items may be prohibited at the discretion of security staff.

In addition, the use of any electrical device, including mobile phones, is not permitted within any Visa Centre, except under the direction of VFS Staff.

CCTV Surveillance

All Visa application centres are under 24 hours CCTV surveillance. The images are constantly recorded for the purposes of crime prevention detection and public safety.

Authorization form

All visa applicants entering the Visa Application Centre must submit and sign the consent form authorizing VFS to provide the services of its Visa Application Center. VFS will need a copy of the form to meet Government and internal personal data protection policies.

Search Procedure

The Visa application centre are under 24 hours CCTV surveillance. The images are constantly recorded for the purposes of crime prevention detection and public safety.

Don’t Abuse

Our staffs have the right to work without fear of abuse or intimidation. Threatening or abusive words or behaviour will not be tolerated under any circumstances.

More Information

  There are very limited or no facilities at the Visa service centre to store cellular phones. For speed of processing, we recommend that you make every effort not to bring phones to your appointment.
  There is no facility at the visa service centre to store prohibited items. You must make arrangements to store these items before you enter the visa service centre

Visitors should read the Fire Evacuation notices clearly displayed in the centre.

Thank you for your cooperation and understanding.