Contact Us

Submission Timings: 08:00 to 16:00 Monday-Friday

Collection timings: 10:00 to 15:00 Monday-Friday

For information related to application process: - VFS operates a call centre to answer your questions about the application process but cannot provide immigration advice. To check your application progress, you can Track Your Application. For enquiries please contact our call centre, who will provide information through a telephone enquiry service.

Telephone: +27124253000 (Operational hours Mon-Fri – 08:00 to 12:00 & 13:00 to 17:00)

Email: info.dhasa@vfshelpline.com

For Feedback: Please email us with your feedback on our services at feedback.dhasa@vfshelpline.com

Please note that all Visa Facilitation Centres will be closed on South African Public Holidays. Please Click Here to see the Visa Facilitation Centre locations