20 September 2017
Zimbabwean Exemption Permit applicants can now contact our ZEP contact centre for any ZEP related queries
ZEP HelpLine: +27 (0) 10 593 4585
Working hours – 8:00 to17:00 from Monday to Friday.
13 September 2017
Durban Premium Lounge Refurbishment
The Durban Premium lounge refurbishment has been completed, the new lounge boasts a much more spacious and elegant design, to make use of this new facility please visit http://www.vfsglobal.com/dha/southafrica/additional-service.html.
09 April 2017
Replacement of south african police clearance certificate procedure
The Department of Home Affairs, in its endeavour to streamline processes and as part of the continuous service delivery improvement and efficiency, had planned to replace the South African Police Clearance requirement with the online biometric background checks linked to the South African Police Service database in the application process for temporary residence visas and permanent residence permits at VFS Global Visa application Centres within South Africa.
Please take note that due to further technical enhancements that are required, the replacement of the South African police clearance as outlined above has been temporarily postponed until further notice. The current process facilitated as per the old and existing process of applying for the police clearance certificate at SAPS continues. All persons requiring police clearance certificates are advised to continue with the existing process until further notice when the new and improved system would be ready for implementation as system developments are currently at the final stage of development.
We apologise for any inconvenience caused, and will communicate the new process soonest. Please check the website for any further update.
08 December 2016
December 2016 – January 2017 Operational dates
Please note the dates of operations for the months of December 2016 and January 2017;
25 February 2016
Important Refund Update
Due to the large influx of refund requests, we will unfortunately not be able to meet the 30 calendar turnaround time and hence there will be a delay in your refund request. We are working tirelessly to resolve this issue and regret any inconvenience this delay may have caused.
12 February 2016
ZSP collections have been extended to the 29 February 2016
ZSP collections have been extended. If you have not collected the outcome of your application, please write to firstname.lastname@example.org or visit your nearest visa application center below from Monday to Friday. All walk-ins will be accepted.
02 February 2016
Lesotho Special Permit
Registration commencing 01 March 2016 to 30 June 2016
LSP programme features:
Applications for LSP open on 1 March 2016 and will close on 30 June 2016
For more information please visit the website:
Call Centre: +27 87 230 0411
27 January 2016
All current holders of Quota work permit who are required to submit annual reports as a condition of their permit are advised to follow the procedure mentioned below:
Current holders of Quota work permits are advised to submit CLEAR and READABLE copies of the following documents via the email address mentioned above:
On receipt of the required documents the Department of Home Affairs will issue the client with a compliance letter confirming whether the client continues to comply with the conditions of the work visa issued to them. The compliance letter will be signed and scanned back to the applicant via the email from which the applicant sent the required documents.
This process is only applicable to persons who are due to report. This email will not receive any new applications and should not be used to make enquiries. All enquiries in this regard should be made to (012) 425-3000