Transfer and Rectification of Temporary Resident Visa

Overview

The following administration process applies to transfers and rectifications of visas issued by the Department of Home Affairs. It only applies to valid visas in lost, damaged or stolen passport. It is not applicable to expired passports.

RECTIFICATIONS

The Department of Home Affairs will only accept requests for rectifications in the following instances:

Approved: Visa labels

Names: Where the names of the applicant are incorrectly spelled or are not captured as indicated by the applicant on their application form

Visa category: Where the visa category is incorrectly captured and is not the same as the one applied for by the applicant. The visa label will only be corrected if VFS can confirm and prove that the category as per the checklist on the pdf is correct and the category on the visa label is incorrect.

Reference Nr: Where the application reference number on the visa label is incorrect and does not correspond with the reference number allocated to the applicant on their original visa application form.

Dates: Where the issue date and the expiry date do not correspond, for instance where the validity period of the visa is issued for a period longer than the period prescribed for the category applied for. Eg, a visitor’s visa issued for 4 years

Visa conditions: Where the conditions of a visa are incorrect. For example; where the applicant applied for a work visa which is granted, but has the incorrect name of the employer or the position.

Visa conditions - Secondary activities: Where the conditions on the visa were supposed to have more than one activity. For example; “to continue employment with ABSA bank as a general manager while studying with WITS university”.
The Department will accept a rectification if the visa was issued as “to continue employment with ABSA bank as a general manager” and the applicant requests that the correct secondary activity of study be added.

Note: This will only be done if in the original application this was the full purpose of the application. This rectification does not apply to applicants who wish to add a secondary activity later after receiving the visa.
This service (Rectification) is free of charge. No DHA/VFS fee payable.

VISA TRANSFERS

The Department of Home Affairs will only accept requests for visa transfers in the following instances:
Where the applicant wishes to transfer a temporary residence permit (Issued before June 2014) or temporary residence visa (Issued after June 2014) for any of the following reasons:

  • A valid visa in a lost/stolen passport
  • A valid visa in a damaged passport
  • A valid visa in a full passport (no sufficient pages) – VFS must verify this claim at the time of submission of application at VFC.

The applicant will have to make a new temporary visa transfer application at VFS. This service (Visa Transfer) is NOT free of charge. There is no DHA fee but the VFS fee is payable.

Important Notes:

  • The Department will re-issue a new visa label with the SAME expiry date of the visa label in the lost/stolen/damaged passport.
  • The Department will not transfer/rectify any visa label which has less than 60 days before it expires.
  • No new (additional) days/expiry dates will be given to the applicant.
  • The only new information on the new visa label will be the new VFS rectification/transfer reference number, the new passport number and the issue date.
  • The visa conditions will remain the same.
  • The application must have a written confirmation from Duduzile regarding the validity of their visa & (where possible) the copy of the visa to be transferred. NO screen dumps from MCS or Track & Trace obtained from DHA Regional Offices or Head Office will be accepted as proof of validity.
  • No visa transfer will be made from an expired passport to a new passport, regardless of the expiry date of that visa label, the applicant must submit an application to renew their visa.

GUIDELINES TO THE APPLICANT (NOTE 1)

  • If you wish to rectify/transfer a visa issued at a Regional Office of Home Affairs prior to June 2014:
  1. The applicant must send an email to duduzile.mgidi@dha.gov.za requesting a confirmation of the authenticity and validity of their visa to be transferred/rectified. A copy of the visa (if available) and the passport details (of the passport which originally had the visa label that must be transferred) must be part of the email.
  2. Once written confirmation has been received from Duduzile, the applicant must complete the transfers and rectification form available on the VFS website (www.vfsglobal.com/dha/southafrica).
  3. The applicant must submit the copy of the written confirmation letter together with VFS Checklist attaching any other document required (such as an affidavit issued at a South African Police Services detailing the reasons for the request).
  4. If the written confirmation from DHA is positive, a new visa label with the same expiry date as the lost/damaged/stolen visa will be issued to the new passport. The visa transfer/rectification process should not be used to extend any visa or legal status of the applicant or change the visa category or conditions.

Due to the different time zones and operating hours, it may take longer to verify a visa that was issued abroad. Applicants can expect a slightly longer response time from DHA.

GUIDELINES TO APPLICANT (NOTE 2)

If you wish to rectify/transfer a visa issued at the South African High Commission (abroad)

  1. Please click on the below link for guidance:

    Click here

GUIDELINES TO THE APPLICANT (NOTE 3)

  • If you wish to rectify/transfer a visa issued through VFS (in South Africa) after June 2014:
  1. The applicant must submit a transfer/rectification application directly online and comply with the VFS transfers/rectification checklist. (NB: For visas issued via VFS there is no need to request verification from Duduzile)
  2. On the day of submission, the manager at the VFS centre of application will prepare a written confirmation and certify that the visa label being transferred/rectified was issued and collected via VFS.
  3. The written confirmation from VFS must accompany the VFS Checklist together with any other document required (such as an affidavit issued at a South African Police Services detailing the reasons for the request).
  4. If the application is approved, a new visa label with the same expiry date as the lost/damaged/stolen visa will be issued to the new passport. The visa transfer/rectification process should not be used to extend any visa or legal status of the applicant or change the visa category (except where it is clear that the error was made by the Department).

Please note: The Department will not re-issue any visa labels through VFS for holders of Quota Work Permits as this category has been abolished. The Visa Adjudication System of DHA is not enabled to print visas for Quota Permits. Holders of such are advised to apply for any of the new category of visas that they qualify for or contact the call centre of the Department for advice.

REJECTION LETTERS

Section 8 of The Immigration Act stipulates that an applicant aggrieved by a decision issued by the Department may, within 10 working days from receipt of the Rejection Letter make an application in the prescribed manner to the Director-General for the review or appeal of that decision.

In terms of procedure a negative decision already issued by the Department can only be reviewed by following the Appeal process. No requests for a review of any negative decision will be accepted if it is not submitted as an Appeal. All requests for review of a decision as a result of:

  • Mistakes perceived to have been made by the adjudicator
  • Where the applicant believes that they have been rejected on a wrong category
  • Rejection reasons considered to be wrong by the applicant
  • Where the adjudicator claims that one or more supporting documents were not in the application but the applicant insists that the documents were attached
  • Any other negative reason not mentioned above

Where there are spelling/typing or material errors in the rejection letter related to the reference number, visa category and names of the applicant, the VFS manager should send an email to the relevant manager at DHA for correction. There is no rectification of the decisions contained in the rejection letter.

“VALID” VISA IN AN EXPIRED PASSPORT

Immigration Regulation 2(3) states that “The period of validity of a passport contemplated in section 9(4)(a) of the Act shall not be less than 30 days after the foreigner's intended date of departure from the Republic”.

A temporary residence visa should not be issued for any validity period that exceeds the expiry date of a passport. A visa issued beyond the expiry date of a passport shall immediately lapse on the same date that the passport expires and will not be transferred to a new passport.

A visa issued with an expiry date beyond that of a passport is considered to have been issued in error and when discovered shall be withdrawn.  In terms of section 48 of the Immigration Act 2002, as amended, no illegal foreigner shall be exempt from the provision of this Act or be allowed to sojourn in the Republic on the grounds that “he or she was admitted or allowed to remain in the Republic through error” or misrepresentation or because his or her being an illegal foreigner was undiscovered.

Not with standing anything mentioned above, VFS is advised in the interim to allow applicants who are carrying an expired passport which was endorsed with a visa that expires beyond the passport expiry date to submit applications for visa transfer to a new passport. This is to allow the applicants to have a valid visa endorsed onto a valid passport as defined in Immigration Regulation 2 and to regularize their status properly.

The Department will in the meantime address the issue of expiry dates at the adjudication level in order to prevent the re-occurrence of this error in future.

Documents Required

Transfer supporting documentation required

  • Certified copy of the visa to be transferred.
  • Certified copy of passport (old)
  • Certified copy of passport (New)
  • Sworn Affidavit where the old passport and visa are lost or stolen
  • Email from DHA (permit verification section) confirming that the applicant was in possession of a valid visa prior to them applying for a transfer and that the lost visa details do exist on DHA Systems (Applicable only where the applicant does not have a copy of the lost/damaged visa/passport)

Rectification supporting documents required

  • Certified copy of visa to be rectified.
  • Proof / supporting documents for rectification.
  • Passport copy / Refugee status Permit.

Processing Time

All temporary visa applications accepted at the Visa Facilitation Centre will have a minimum average processing time of 8 - 10 weeks for the decision to be returned from Department of Home Affairs. You can track your application online on VFS Global website to determine status of your application.

Visa Fees

Category

DHA Application Fee

VFS Service Fee

Transfer of Temporary Residence Visa

0

1350

Rectification Post VFS

0

0

Rectification Pre VFS

0

1350

Premium Lounge (Optional Service)

 

 500


All fees are inclusive of VAT and to be paid in South African Rand. Above listed fees are non-refundable once the application is received by VFS Global and Department of Home Affairs.

Once all supporting documentation is available as per the documentary checklist kindly proceed to complete the online application form. You will be required to pre-pay a minimum amount of R1350 in order to secure and schedule your appointment online.

Payment to secure your online appointment can be made in three methods:

  • Online payment via Debit/Credit card through the secure online portal
  • Pre-payment at Standard Bank by downloading and completing the online generated bank receipt and depositing the cash into the nearest Standard Bank
  • EFT payment through the secure online portal

Note- When selecting the pre-payment option, after payment has been done you are required to visit your online application form after 3 working days to proceed to schedule your appointment.