All information, posted, furnished and submitted by the User while scheduling an interview appointment online is converted into such formats as may be required and communicated to the respective Embassy/Consulate in the country of residence. The information so collected may be stored, transferred and shared by VFS Global, or any of its affiliated agencies, partners and any law enforcement agencies as would be required under law and mentioned herein. VFS Global may collect all information furnished by the User, and identifiable by the passport number, portal, server, I.P address etc., which is traceable in relation to VFS Global website or in relation thereto, such as IP address, E-mail address, contact detail information and other information like transactional information of User’s online usage, IP address, log-on information and standard web log information etc.
User gives consent to VFS Global to capture audio signals / video images at the Visa Application Centre, record such captured audio signals/video images on CD/DVD or other formats or any other medium to any place for the purposes relating to the visa facilitation process.
Purpose of Collection:
The predominant purpose in collecting, storing, transferring or sharing the information is to:
To transmit, stream and store audio signals / video images on real time or quasi real time basis to any place in any mode including storage in the form of CD/DVD for purposes of providing visa facilitation services, Visas and generally to provide and communicate any of the above to our contracting party, affiliate/s, principal, governments, law enforcement agencies, authorities and other agencies to respond to legal requirements, protect any one’s right, property, safety or, allegation of fraud, misuse, abuse, mischievous intent or investigations.
and generally to provide and communicate any of the above to our contracting party, affiliate/s, principal, governments, law enforcement agencies, authorities and other agencies to respond to legal requirements, protect any one’s right, property, safety or, allegation of fraud, misuse, abuse, mischievous intent or investigations.
A few important things User should know about cookies are that:
User Account Information, Password & Personal Information:
The User’s passport, fee receipt number, date of birth and name are key to the User’s account. The User is advised to exercise caution in disclosing the User’s information and not to disclose the same to anyone. If the User shares his/her password or personal information with others, the User will be solely responsible for all actions taken in the name of the User’s account. If the User loses control of the same, the User may lose substantial control over the User’s personal information and may be subject to legally binding actions for actions taken on through their account or on the User’s behalf. Therefore, if the User’s password or personal information has been compromised for any reason, the User should immediately notify VFS Global in writing and ensure appropriate safety and security measures.
Links to other websites:
At various points throughout the website you may be offered automatic links to other internet websites including the /Mission or third party websites that may be relevant to a particular aspect of this website. This does not indicate that VFS Global is necessarily associated with any of these other websites. Whilst it is the intention of VFS Global that you should find these other websites of interest, neither VFS Global, nor their officers, employees and agents shall have any responsibility or liability of any nature whatsoever for these other websites or any information contained in them, none of which have been verified or endorsed by VFS Global or affiliates.
Minors are not permitted to use the services available on VFS Global website. VFS Global does not, knowingly or intentionally, collect any personal information from any person who is a minor, and does not use the information if it comes to know that the same has been provided by a minor.
Accessing, Reviewing & Modifying Personal and Other Information:
Right to withdraw your consent:
VFS Global respects your privacy and gives you an option not to provide information or data that needs to be submitted. You can withdraw your consent that was given to VFS Global earlier. However, the same needs be communicated to VFS Global in writing. In which case, your application would be withdrawn and VFS Global will not be able to provide the administrative support services.
VFS Global shall not be held responsible for the authenticity or accuracy of the information provided by the User. It shall be the duty of the User to ensure that the information provided to VFS Global is accurate.
Disclosure of Information:
The User’s information is stored on VFS Global’s servers.. VFS Global treats data as an asset that must be protected and uses tools like encryption, passwords, physical security, firewalls, and other security features and measures to protect its website and users personal information against unauthorised disclosure, access, misuse, abuse, hacking etc. However, sometimes the third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse the User’s personal information that they may collect from the website for which VFS Global shall not be liable.
Therefore, although VFS Global works very hard to protect users’ privacy, it cannot guarantee the User that personal information or private communications will always remain private and secure.
Retention & Destruction
Application packages/data/personal information collected from the User will not be copied or retained by VFS Global. Any other paper, hard copies, forms or other records containing personal information will be destroyed by a secure shredding process as per the duration specified and mandated by the respective Client Government. being served by VFS Global.
The User’s personal information may be retained in electronic form for a duration specified by the respective Client Governments being served by VFS Global, after a passport and documents have been returned to the User for the purposes of assisting the User should they contact VFS Global with the follow-up questions. VFS Global performs secure disposal or destruction of the personal information or the equipment or devices used for storing personal information. When disposing of or destroying personal information, VFS Global takes appropriate measures to prevent unauthorized parties from gaining access and when disposing of equipment or devices used for storing personal information (such as filing cabinets, computers, diskettes, and audio tapes), take appropriate measures to remove or delete any stored information or otherwise to prevent access by the unauthorized parties.