After submitting your documents at the Visa Application Centre, you can check the status of your application online, by providing the unique VAC Reference Number and passport number. (VAC Reference Number can be found on the invoice-cum-receipt provided at the Visa Application Centre at the time of submission.)
If you have availed the SMS tracking service, you will receive SMS and email alerts, once the processed application is couriered or is ready for collection at the Visa Application Centre. These alerts will be received on the mobile number and email address provided while submitting the visa application.
You can track your application here
Please note that the timings for passport collection from Sunday to Thursday is between 09:00 to 17:00 and closed during weekends and holidays.
While collecting your passport at the Visa Application Centre, you are required to provide the following:
- Original payment receipt provided by the officer during document submission.
- Original Emirates ID card
Representatives/agents/consultants collecting the passport at the collection counter will have to provide an autorisation letter from the applicant clearly stating the name of person & agency authorised to collect the passport on their behalf.
If you have opted for a courier delivery, please provide the following documents:
- Original payment receipt
- Document confirming your identity