Avail OCI and PIO services

In Australia

Contact Us

Email :

Visa Enquiry :
visainfo.inau@vfshelpline.com

Passport/Police Clearance Certificate/ India Drivers licence Enquiry:
passportinfo.inau@vfshelpline.com

OCI / PIO and Miscellaneous Services Enquiry :
ociinfo.inau@vfshelpline.com

Phone :

Helpline number 03 8593 9124 is available 9:00 - 15:30 (Australian Eastern Standard Time, Mon-Fri on all working days)

Please note: VFS Global does not make phone calls for getting customer information. Please report immediately on feedback.inau@vfshelpline.com if you receive any call purported to be originated by VFS Global to gather any personal information.

Trading Hours

Hours for Submission:
08:30 to 15:00 (Monday to Friday on all working days)- please check the holiday list prior to visiting.

Hours for Collection:
12:00 to 15:00 (Monday to Friday on all working days)- please check the holiday list prior to visiting

Visa Application Centre

New South Wales (NSW)

Recommended Option, apply by Registered POST, mail in your application to:
GPO Box 2892 SYDNEY NSW 2001

OR

Queue in person with Appointment at
IPVSC,
Suite 1A, Level 8,
189 Kent Street,
Sydney 2000.

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LOCATION MAP
South Australia (SA)

Recommended Option, apply by Registered POST, mail in your application to:
GPO Box 2892 SYDNEY NSW 2001

OR

Queue in person with Appointment at
IPVSC,
Level 4, 90 King William Street,
Adelaide
South Australia 5000
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LOCATION MAP
Victoria & Tasmania

Recommended Option, apply by POST, mail in your application to:
PO Box 23057 DOCKLANDS VIC 3008

OR

Please note that due to a building infrastructure outage at India Passport and Visa Services Centre in Melbourne. 
Applicants are requested to visit IPVSC temporarily at,

Consulate General of India in Melbourne
344, St. Kilda Road.

Melbourne, Victoria.

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Australian Capital Territory (ACT)

Recommended Option, apply by POST, mail in your application to:
PO Box 936, Civic Square, ACT 2608

OR

Queue in person with Appointment at
IPVSC,
Unit 2,
20 Allara Street,
Canberra,
ACT 2601.

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Queensland (QLD)

Recommended Option, apply by POST, mail in your application to:
PO Box 936, Civic Square, ACT 2608

OR

Queue in person with Appointment at
IPVSC,
Suite 0003, Ground Floor,
87 Wickham Terrace
Springhill, QLD - 4000


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Western Australia (WA)

Recommended Option, apply by POST, mail in your application to:
Locked Bag 200, Perth BC, WA 6849

OR

Queue in person with Appointment at
IPVSC,
Level 1, Room 22,
195 Adelaide Terrace (Good Earth Hotel);
Perth WA - 6004.

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LOCATION MAP
Northern Territory (NT)

Recommended Option, apply by POST, mail in your application to:
Locked Bag 200, Perth BC WA 6849.

OR

Queue in person with Appointment at
IPVSC, Level 1,
Room 22,
195 Adelaide Terrace (Good Earth Hotel);
Perth WA - 6004.

View Location

LOCATION MAP

Recommended Option 1: By Express POST/Courier

Sending your application by Express POST is the preferred option as this will save you the need to travel to specific IP&VSC locations as well as queue and wait times. Average queue times in Peak Seasons of August to December may range from 20-30 minutes and may be longer during lunch rush hours.

  • Please do not send return self-addressed envelopes as the same is not accepted, Applications sent by Post/Courier, will be returned by Courier only.
  • You must send your application to the designated P.O.Box Address based on the jurisdiction where you are applying from.

Option 2: Queue in Person

If you choose to submit your application in person, you will need to submit the same at an India Passport and Visa Application Centre based on your jurisdiction and your appointment time.