VFS operates a call centre to answer your questions about the visa application process.

Contact Number:

+971 4 2055777 (This is the centralized call centre based in Dubai). Call Center Operating Hours: 0900 – 1700 Sunday to Thursday

Language Offered: Arabic and English.

Email: info.italyuae@vfshelpline.com

The email service is free of charge.

VFS will reply to email enquiries within 02 working days of receipt. Responses will be in English only.
Alternatively you can also reach us through the options provided below -

UAE Application Center Address: Office no 108, Block C Al Aryam Tower, Al Mina Street, Abu Dhabi, UAE (Same Building of Abu Dhabi National Bank) - Location Map Submission Timings: 0900hrs to 1500hrs (Sunday - Thursday) (Except Holidays specified by The Embassy of Italy, Abu Dhabi) Passport retrieval time: 15:00 to 17:00hrs (Sunday - Thursday) People who wish to seek assistance with Italian Speaking person may call on +971 50 449 5103 or +971 50 111 3542 between 0900hrs to 1500hrs UAE Time 16 July 2012 : Ramadan Timings : Submission : 09:00am till 13:00pm Collection : 13:00pm till 15:00pm Per informazioni in lingua italiana chiamate il n. +971 50 4495103 or +971 50 111 3542 dalle ore 09:00 alle ore 15:00 ora locale UAE