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Additional Services

Premium Lounge service:

Apply for your visa within the comfort of our Premium Lounge.

The Premium Lounge service is available for those customers who would like to experience a dedicated service with personalised attention.

This service provides the following amenities:

  • A dedicated premium service lounge
  • Well-appointed ambience
  • Refreshments
  • Photocopying service for your documents
  • Quicker submission of your application at the Visa Application Centre
  • SMS alert on the status of your application*
  • Return delivery of your passport via courier* (if requested)

*You do not need to pay the additional SMS and courier fee if using the Premium Lounge service.

Important note: Your visa will be processed and adjudicated by the Netherlands Regional Support Office for the Netherlands in Jordan. Using the Premium Lounge service does not mean that your visa will be processed faster.

Courier service:

As part of the Courier service, the Visa Application Centre will courier your application, documents and passport back to you, if you opt for this service. You can purchase the service at the application centre. Please enquire about this service when you submit your visa application.

SMS Alerts service:

Receive SMS updates informing you of the status of your visa application

SMS updates will be sent to you informing you of the status of your visa application. Once purchased, you will receive several automated feedback messages to your mobile phone, alerting you about the current stage of your application, within the process. The service supports the transfer of SMS text into the language of your choice (Arabic and English languages are available) and keeps you updated about the status of your visa application. At the end of the process, you will receive an automated email message (in English only) to the registered email address provided in your application form, informing you that the decision on your application has been made. However, the outcome of this decision will not be conveyed through these alerts.

Photo Capture service:

You can have your photograph taken at the Visa Application Centre

Applicants using this service can have their photograph taken at the centre. This will ensure that the photograph meets the specifications.

Photocopy Service:

Photocopy your documents, as required

You may require photocopies of recommended supporting documentation.

Additional Service Amount in AED
Premium Lounge AED 300 per application
Delivery of the passport via courier AED 40 per application
SMS Alerts service AED 8 per application
Photo Capture service AED 25 (04 photograph)
Photocopying service AED 2 (per page)