Given the sensitive and critical nature of our IT-enabled business operations, VFS Global has deployed a Disaster Recovery (DR) set-up for its IT infrastructure to provide a robust, reliable platform for 24/7 availability of software applications. Our DR plan for IT readiness revolves around key IT Infrastructure investments, defined processes, policies and standard operating procedures. One of the key elements of this plan is our DR site which serves as an alternate site for IT applications available to the businesses and operations teams, in case of unexpected failure.
All IT solutions at VFS Global have been designed to run on centralised platforms with easy, secure web-based access. Cutting-edge web application technology enables applicants, customers and our VACs around the world to access applications real-time 24/7. These applications are hosted on servers, co-located at the two data centres (DCs), located in different countries, in geographically diverse zones.
VFS Global's DR plan caters to the following situations:
Some measures implemented as part of VFS Global's DR plan include the following: