Additional Services

At VFS Global, we constantly strive to offer a range of hi-end optional services to enhance customer satisfaction. As part of our constant and on-going endeavor to add value to applicants’ experience, it is our privilege to offer the following Value Added Services:-

  • Courier Return Service to deliver your passports back to you directly - at a fee of R150 (Inclusive of VAT) per application.
  • SMS Notification Service at a cost of 20 ZAR (inclusive of VAT).

Note - These additional services can only be purchased during the time of submission of the visa application form at the Portugal Visa Application Centre in Johannesburg and Durban.

SMS Service

At VFS Global, as part of our constant and on-going efforts to add value to applicant's experience, it is our privilege to offer the latest hi-tech SMS service; an express route to know the status of your visa application at your fingertips.

Easy to use SMS service with an automated confirmation feedback message sent to the applicant's mobile phone, at various stages of the visa application process. Additionally, this user-friendly service will be followed up with an automated email message to the applicants email id informing them of the status of their visa application.

Experience the benefits of this service, which can be purchased for ZAR 20 (VAT inclusive), during the time of submission of the visa application form. Before going to the application center, download and complete the SMS application form. Alternately, just ask for the form at the visa application center.

This value added service is available only in South Africa (local SMS only). Please read the SMS service Disclaimer carefully before applying for this service.

Note – These additional services can only be purchased during the time of submission of the visa application form at the Portugal visa application centers.

Premium lounge service

Premium Lounges are available at the Portugal Visa Application Centre in Johannesburg and Durban.

The lounge offers elegant and comfortable personalized service with dedicated facilities which are available for applicants submitting their applications. Applicants could avoid queues and save time besides being attended to privately and on-priority.

The Premium Lounge service includes:

  • Dedicated assistance and personal attention
  • Dedicated lounge where the application process is completed
  • Complimentary photocopies and prints for submission purposes
  • Biometric enrolment also completed in the lounge
  • Refreshments available for all applicants using the lounge

To confirm a booking in the premium lounge for the application process, please reach out to the Visa Application Centre, via email:

Johannesburg Visa Application Centre - jhbjvacpl@vfshelpline.com

Durban Visa Application Centre – dbnjvacpl@vfshelpline.com

Payment Details:

The charge to avail of the Premium Lounge service is R500 per application form.

The Service Charge for Application Handling – Price per Application is R468

Modes of payment acceptable are as follows:

  • Cash Deposit at a NEDBANK or
  • Credit / Debit Card ( only at the Visa Application Centre

Banking details:
Branch Name: Corporate Client Services
Account Name: VFS VISA PROCESSING SA - PORTUGAL
Account No: 1037647270
Please use your Passport Number as Reference.