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Position Location Candidate Profile Job Description
Vice President (VP) Americas Washington DC, USA • MBA from a reputed institute
• Fluency in Spanish and Portuguese (read, write and speak)
• Minimum working experience of 10 years in Americas of which last 5 years should have been in a senior management role
• US National or holding a residence permit in the United States is preferred
• Should have led multi functional teams in a large set-up over a wide geographical area
• Experience in setting up of new ventures would be considered as an added advantage
• Hardcore administrative and multidisciplinary functional expertise
• Experience in handling business partners in Latin America will be a distinct advantage
• Ability to innovate and enhance procedures and methods to increase productivity & cost effectiveness

º Managing operations for all countries in the region
º Developing and maintaining relationship of the highest order with the Diplomatic Missions
º Market our services to the State Dept. in Washington DC
º Appointing new franchise partners and monitoring & develop business relationships with existing ones
º Acquiring new contracts together with the Business Development Team on on-going intervals
º Ensuring adherence to prescribed procedures and SLA's & meeting assigned EBIT Targets
º Overall responsibility for maintaining efficiency with an oversight on processes and activities
º Monitoring of all Visa Application Centres in terms of processes and profitability
º Supporting Value Added Services Team with innovative ideas in order to create new channels of revenue

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Vice President (VP) / Regional Head Western Europe (Position based in London) MBA from a reputed Institute 15 - 18 years’ experience of which last 5 years should be in a middle/senior management position with topline / bottom-line responsibility in Service/ Hospitality/ ITES Industry Overseas work experience is desirable though not mandatory. Should possess hard core administrative and multidisciplinary functional expertise. Should have led multi functional teams (HR, IT, Admin, Finance, Operations) in a large set - up over a wide geographical area. Experience in setting up of new ventures would be considered as an added advantage. Should be able to communicate in French fluently (read, write & speak). Preferably of UK national or holding a residence permit in any European country.

º Independently managing the operations of the region comprising of 7-8 countries .
º Developing & maintaining relationship with the diplomatic missions .
º Responsible for Top line and EBITA for the region .
º Overall responsibility of all visa application centres in the region .
º Responsible to market our services in the EU in Brussels and develop & leverage relationship with all stakeholders there .
º Initiate and develop new business in the region .
º Responsible for expansion of business in the western European region .

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Vice President (VP) / Regional Head Western Europe and North America  MBA from a reputed Institute 15 - 18 years experience of which last 5 years should be in a middle/senior management position with topline / bottomline responsibility in Service/ Hospitality/ ITES Industry Overseas work experience is desirable though not mandatory. º Independently managing the operations of the region comprising of 7-8 countries.
º Developing & maintaining relationship with the diplomatic missions.
º Responsible for Top line and EBITA for the region.
º Overall responsibility of all visa application centers in the region.
º Initiate and develop new business in the region.
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Country Manager (CM) India, Middle East, Europe, South Asia, South East Asia, West Africa, Russia and CIS MBA from a reputed Institute / Graduate in Hospitality management. Middle Management experience of 10 - 12 years in Service/ITES/Hospitality Industry. Should have handled operations and managed multi-functional teams. º Setting up new business units in the country.
º Developing & maintaining relationships with diplomatic missions.
º Ensuring process integrity in accordance with the agreed SLA'a with stake holders
º Manage Multiple Business Units .
º Innovate / Re-engineer systems and processes.
º Initiate and develop new business in the country.
º Responsible for Top line and EBITA for the country.
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Business Development - Manager (BDM) New Delhi, Mumbai, Johannesburg and Moscow   MBA from a reputed Institute. 6 -8 years of experience in BD in Service/ITES/Hospitality Industry. º Identify, initiate and develop new business opportunities
º Relationship building with Diplomatic Missions.
º Interact with clients / customers across different geographic locations.
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Regional Quality Control Manager Dubai Graduate from a recognized Institute. 7-8 years of experience in BPO/ ITES Industry. Should have handson experience in Six Sigma/ TQM / COPC º Analyze quality on the floor.
º Monitor and maintain Quality standards defined by the organization.
º Base lining processes, setting quality parameters and conducting audits for procedural compliance.
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Regional Security Manager Lagos Graduate from a recognized Institute.7-10 years of experience in Security and Vigilance in a Multinational setup.

º Crisis Handling and fraud prevention..
º Routine security of the VAC's in the region..
º Complaince of Security norms set by the organization.
º Conducting Security audits.

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