VFS Global’s Identity Management and Citizen Services Frameworks are based on providing our clients across the globe with:
Uniquely, VFS Global offers these services as either self-standing components or by bringing them together as an integrated and managed service. Our services include assisted applications, registration, biometric solutions to assure and manage identity, document management, video conferencing facilities, authentication and reporting services.
The following links provide more detailed information on these services.
VFS Global is proud to support our clients in the transformation of their Border, Migration and Identity Management systems. Our experience gained from close collaboration with our client governments has given us a unique understanding of their business and the security, political and economic challenges they face, as well as the high expectations around their public service delivery standards.
We understand that identity assurance has moved to the heart of our clients’ transformational change programmes, as they balance high quality public service delivery with security and value for money. VFS Global is therefore supporting our client governments across the globe with a standardised and robust identity management framework providing infrastructure, people, technology, systems and service integration and lifecycle support.
VFS Global’s Identity Management framework supports clients across the broad range of identity-based services featured in the illustration below:
VFS Global Identity Management Framework
Our framework enables our client governments to achieve:
Central, Regional and Local Governments are increasingly turning to trusted external partners to provide secure, cost-effective and high-quality tailored services, enabling them to reduce identity fraud and improved national security and governance, while providing better quality and greater access to services within a tight financial framework.
VFS Global’s outsourcing model provides infrastructure, people, technology, systems and service integration and lifecycle support. All of this is delivered through our Citizen Service Centres, which provide a secure, modern and well-appointed front and back office environment with highly trained, vetted and professional personnel.
VFS Global offers real expertise and an extensive global network to support clients in the delivery of the following range of Citizen Services featured in the illustration below:
VFS Global’s Citizen Services Framework
Our end-to-end services include:
Our Citizen Service Centres accommodate all the above mentioned services, acting as “one-stop-shops”, which deliver a wide range of civic services. This unique integrated and managed business model offers the following benefits to our clients: