After submission of documents at the Visa Application Centre, you can also check the status of your application online, by providing the unique VAC Reference Number and your date of birth. (VAC Reference Number can be found in the invoice-cum-receipt provided at the Visa Application Centre at the time of submission.)
If you have availed the SMS tracking service, you will receive SMS and email alerts, once the processed application is couriered or is ready for collection at the Visa Application Centre. These alerts will be received on the mobile number and email address provided while submitting the visa application.
You may also track your application here
Please note that the time for passport collection is from 09:00 to 17:00 from Sunday to Thursday, except weekends and holidays.
During the passport collection at the Visa Application Centre it is required to provide the following:
- Original payment receipt that was provided by the officer during documents submission.
- Original Emirates ID card
Representatives/agents/consultants collecting the passport at the counter will have to provide an authority letter from the applicant clearly stating the name of person & agency authorising them to collect the passport on their behalf.
If you have opted for courier delivery and receive the passport outside of the Visa Application Centre, please be ready to provide the following documents:
- Original payment receipt
- Document confirming your identity