Spanish Ministry of Foreign Affairs has entered into a contract with VFS Global for provision of visa processing services in Cairo, Egypt. Subsequently, VFS Global has appointed AzalEgypt  as Service Partners to provide these services. Thus the Spain Visa Service Centre is a service provided for the Spanish Ministry of Foreign Affairs by Azal Egypt on behalf of VFS Global AzalEgypt  provides logistic services to visa applicants seeking an entry into Spain and is only responsible for the following: 

To receive from an applicant his / her passport, completed visa application form, supporting documentation (collectively, the "Documents") and the applicable fees

To submit the Documents to the Spanish in Cairo on behalf of the applicant

To collect the relevant Documents back from the Spain Embassy in Cairo after completion of all formalities, and return the relevant Documents back to the applicant by hand delivery 

Notwithstanding anything else to the contrary, the Spain Embassy in Cairo reserves the right to ask for further documentation, personal appearance of the applicant at the Consulate General or Embassy Office as well as to refuse the issuance of visa.

In certain cases, instead of the aforesaid procedure, the Spain Embassy in Cairo will hand over the relevant Documents to the Applicants directly.

VFS Global takes every reasonable precaution while handling the Documents of applicants. However VFS Global shall not be responsible in any matter whatsoever to the applicant for any Documents which are lost in transit by accident, theft, natural calamities (act of God) or any other reason outside the control of, or not arising out a willful of VFS Global

The applicable Egyptian law allows the exclusion or limitation of liability for the circumstances mentioned above

The application fees once received by VFS Global from the applicant will not be refundable, in case the services mentioned in the part II of this disclaimer are rendered completely, irrespective of whether or not the desired visa is granted by the Spain Embassy in Cairo to the applicant

VFS Global, in its sole discretion, may change, amend, cancel or withdraw any or all of the terms and conditions mentioned herein at any time without any prior notice. if an applicant is dissatisfied with the changes being made, the applicant's sole and exclusive remedy is to refuse the services which VFS global provides

Any claims or disputes arising in relation to the services provided by VFS Global to applicants shall be subject to the exclusive jurisdiction of the courts in Egypt

The applicant hereby accepts and confirms that the applicant and / or his / her representative, prior to submitting the visa application, has read, understood and agreed to be bound by, without limitation or qualification, all of the terms, conditions and details provided herein

VFS Global declare that they shall not disclose, distribute, reveal, give or sell any of your personal information to any third party unless your prior consent or legally obliged to disclose such information by a court order or any other legal process