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Contact Us

For any queries in the UAE, please feel free to send in your e-mail to: info.ukraineuae@vfshelpline.com or call us on: +971 4 2055913

Helpline timings: 09:00 to 17:00

Closed on Friday, Saturday and holidays specified by the Ukraine Embassy / Consulate, Dubai

Alternatively you can also reach us at:

DUBAI

Joint Visa Application Centre

Wafi Mall, Level 3,
Falcon, Phase 2,
Umm Hurair 2, Dubai - UAE

GPS Coordinates: Latitude 25.229167 and Longitude 55.318611

Wafi Mall is accessible by the RTA Metro (Green Line), and the nearest station is the Healthcare City Metro Station.

Parking:

  • Wafi Mall has more than 1,000 covered parking bays which are controlled by the automated paid parking system.
  • Parking will be free from 0 to 3 hrs on all weekdays. Every additional hour will be charged at the rate of AED 10.
  • Valet parking is available at all main entrances to Wafi Mall. Additional Charges applicable.
  • VIP Royal parking is available at the main Atrium entrance.
  • Parking for guests with a disability is available at clearly designated spots in the car parks
  • Any information about parking charges and payment options can be obtained from the customer service desks located within the mall.

Business hours:

09:00 – 17:00 Sunday to Thursday
09:00 – 15:00 Standard Submission Time
15:00 – 17:00 Passport collection only
08:00 – 09:00 and 17:00 – 18:00 Extended Passport Collection
08:00 – 09:00 and 15:00 – 16:00 Prime Time Submission (AED189 extra charge)

Ramadan operating hours:

09:00 – 14:00 Standard Submission Time
13:00 – 15:00 Passport Collection
08:00 – 09:00 and 16:00 – 17:00 Extended Passport Collection
08:00 – 09:00 and 14:00 – 16:00 Prime Time Submission (AED189 extra charge)

Please note: The Prime Time and Extended Passport Collection services are subject to additional fees, kindly refer to the Additional Services list for further information.

09:00 – 15:00 Helpline timing

LOCATION MAP
ABU DHABI

Joint Visa Application Centre

Level 25, Shining Tower,
Mubarak Bin Mohammed Street,
Adjacent to Khalidiyah Mall,
Abu Dhabi –UAE

GPS Coordinates – Latitude – 24.473537 and Longitudes – 54.349697

Parking: There are paid parking spaces available in front of the Joint Visa Application Centre in Abu Dhabi offered by Mawafiq.

Business hours:

09:00 – 17:00 Sunday to Thursday
09:00 – 15:00 Application submission
09:00 – 17:00 Passport collection only

LOCATION MAP