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Contact Us

For any queries in the UAE, please feel free to send in your e-mail to: info.ukraineuae@vfshelpline.com or call us on: +971 4 2055913

Helpline timings: 09:00 to 17:00

Closed on Friday, Saturday and holidays specified by the Ukraine Embassy / Consulate, Dubai

Alternatively you can also reach us at:

DUBAI

Joint Visa Application Centre

Wafi Mall, Level 3,
Falcon, Phase 2,
Umm Hurair 2, Dubai - UAE

GPS Coordinates: Latitude 25.229167 and Longitude 55.318611

Wafi Mall is accessible by the RTA Metro (Green Line), and the nearest station is the Healthcare City Metro Station.

Parking:

  • Wafi Mall has more than 1,000 covered parking bays which are controlled by the automated paid parking system.
  • Parking will be free from 0 to 3 hrs on all weekdays. Every additional hour will be charged at the rate of AED 10.
  • Valet parking is available at all main entrances to Wafi Mall. Additional Charges applicable.
  • VIP Royal parking is available at the main Atrium entrance.
  • Parking for guests with a disability is available at clearly designated spots in the car parks
  • Any information about parking charges and payment options can be obtained from the customer service desks located within the mall.

Business hours:

09:00 – 17:00 Sunday to Thursday
09:00 – 15:00 Standard Submission Time
15:00 – 17:00 Passport collection only
08:00 – 09:00 and 17:00 – 18:00 Extended Passport Collection
08:00 – 09:00 and 15:00 – 16:00 Prime Time Submission (AED189 extra charge)

Ramadan operating hours:

09:00 – 15:00 Standard Submission Time
15:00 – 17:00 Passport Collection
09:00 -14:00 Extended Passport Collection
08:00 – 09:00 and 14:00 – 15:00 Prime Time Submission (AED189 extra charge)

Please note: The Prime Time and Extended Passport Collection services are subject to additional fees, kindly refer to the Additional Services list for further information.

09:00 – 15:00 Helpline timing

LOCATION MAP
ABU DHABI

Joint Visa Application Centre

Level 25, Shining Tower,
Mubarak Bin Mohammed Street,
Adjacent to Khalidiyah Mall,
Abu Dhabi –UAE

GPS Coordinates – Latitude – 24.473537 and Longitudes – 54.349697

Parking: There are paid parking spaces available in front of the Joint Visa Application Centre in Abu Dhabi offered by Mawafiq.

Business hours:

09:00 – 17:00 Sunday to Thursday
09:00 – 15:00 Application submission
09:00 – 17:00 Passport collection only

LOCATION MAP

Web Click to Call: Call us directly through your browser (only from Chrome, Firefox, Safari11 or Opera). You have to enable the audio features on your device, as the functionality is restricted to audio connections only.