It is our endeavor to provide applicants with efficient service at all times. This page provides you with details of how you can contact us and make use of our services during the process of applying for a visa.
Please check your Jurisdiction before making your application.
Helpline service hours Monday to Friday 08:00-16:00 except on Embassy holidays.
You can find up-to-date information about the working schedule of the Visa Application Centre during public holidays in the News and Notices section.
VFS operates a call centre to answer your questions about the visa application process, technical queries about the online booking as well as the possibilities to book an appointment by talking to a consultant.
Submission Timings: 08:00 to 12:30 and 13:30 to 15:00 Monday through Friday, except holidays
Passport retrieval time: 11:00 to 12:30 and 13:30 to 16:00 Monday through Friday, except Public Holidays.
Ukraine Visa Application Centre
VFS Visa Processing Centre
Celestial Park, Block 6
Ground Floor Harare Zimbabwe
Helpline: +263 (0) 48512601
Phone hours: 08:00 to 12:30 and 13:30 to 16:00 Monday through Friday, except Public HolidaysEmail: firstname.lastname@example.org