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Biometrics will be collected using a quick, discreet and non-intrusive process that captures a facial image with a digital camera and a 10-digit fingerprint scan with a digital finger scanner.

Applicants who have applied for their visas will be sent a letter informing them that they need to attend the Australian Biometric Collection Centre in person to provide their biometrics.

Please note the following:

  1. Your face must be clearly visible for a photograph to be taken. This means that you cannot:

    • Have hair that covers the eyes
    • Wear a hat or scarf or any other item that obscures the face, hair or neck (with the exception of religious head coverings detailed below).
    • If you wear a head or neck covering for religious reasons you must ensure your face is clearly visible, from the bottom of your chin to above your eyebrows including both cheeks. If possible both ears should also be displayed. You may also need to remove your glasses when the photograph is taken.
  2. If you have cut or damaged your fingertips, you should inform the Australian Biometric Collection Centre when the injury has healed.
  3. If you have a temporary decoration, such as Mehndi, you should advise the Australian Biometric Collection Centre when submitting you application whether a scan will be possible.

If you refuse to submit your biometric data, your visa application cannot be processed and you will be referred to the Australian High Commission in the UK.

The Presence of a parent or guardian is required for the applicants less than 16 years of age at the time of biometric collection.

IMPORTANT: Please bring the below documents with you to your appointment:

Appointment confirmation letter
Biometric r equirement l etter from the Department of Home Affairs
 Original Passport
 Applicant in person

To schedule an appointment (mandatory) to visit the Australian Biometric Collection Centre, click here.

More information on biometrics collection is available at the following link:

Biometrics Collection

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