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News and Updates

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    29 October 2020

    In keeping with the local government announcement of 28th Oct 2020, the Australian Biometric Collection Centre and call centre services in Paris will now remain closed until further notice. We apologise for the inconvenience and thank you for your understanding.

    For the latest information from the Australian government, please visit the Department of Home Affairs’ website:

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    27 October 2020

    The Australian Biometric Collection Centre in Paris will resume limited operations from 02 November 2020 for Biometrics collection, strictly by appointment.

    Current operational days and timing for the AVACs, except public holidays, are:

    1. Operational days: Monday to Friday
    2. Operational timings: 09:00 to 12:00 and 14:30 to 16:00

    Customers are required to make a prior appointment before visiting the centre as no walk-in appointments or in-person information services will be available. Customers needing assistance with completing their Visa form online can avail the service at the Biometric Collection Centre, for an additional fee. Please make this selection at the time of making your appointment.

    Travel restrictions are in place and subject to change. You cannot come to Australia unless you are in an exempt category or you have been granted an individual exemption to the current travel restrictions. Please check the Department of Home Affairs’ website for more information

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    17 July 2020

    In light of the current COVID-19 (Novel Coronavirus) outbreak, all Australian Visa Application Centres, Australian Biometric Collection Centres and call centres, across the VFS Global network, are temporarily closed until further notice, see for updates. We apologise for the inconvenience and appreciate your understanding and kind co-operation. For latest information from the Australian Government on Covid-19, please visit: