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News and Notices

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    21 January 2020

    Visa Application Centre closure on 26 January 2020 for Australia Day.

    The Visa Application Centres in UAE, GCC and the Contact Center will be closed on Sunday 26 January 2020 for Australia Day.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    12 January 2019

    Visa Application Centre closure in Oman from 12 January 2020 till 14 January 2020.

    The Visa Application Centre in Oman will be closed from Sunday 12 January 2020 till Tuesday 14 January 2020 on account of the death of Sultan Qaboos.

    For further queries please contact on +96824667718 or email us on info.ausdxb@vfshelpline.com

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    31 December 2019

    Visa fees update from 01 January 2020

    Effective 01 January 2020, the visa fees for various visa categories have been revised.Please Click Here to find details of the new fees.

    For more information please visit Fees and Charges information webpage at http://www.homeaffairs.gov.au/.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    29 December 2019

    Visa Application Centre closure in GCC for NewYears holiday.

    The Visa Application Centres in UAE, GCC and the Contact Center will be closed on Wednesday 01 January 2020 for the New Years holiday.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    23 December 2019

    Visa Application Centre closure in GCC for Christmas day and Boxing day .

    The Visa Application Centres in UAE, GCC and the Contact Center will be closed on Wednesday 25 December 2019 and Thursday 26 December 2019 for Christmas day and Boxing day holiday.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    11 December 2019

    Visa Application Centre closure in Bahrain and Qatar for National day.

    The Visa Application Centre in Bahrain will be closed on Monday 16 December 2019 and Tuesday 17 December 2019 on the occasion of Bahrain national day.

    The Visa Application Centre in Qatar will be closed on Wednesday 18 December 2019 on the occasion of Qatar national day.

    For further queries please email us on info.ausdxb@vfshelpline.com

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    25 November 2019

    Visa Application Centre closure in UAE for Commemoration day and National day holiday

    The Visa Application Centre in Dubai ,Abu Dhabi and the UAE contact center will be closed from Sunday 01 December 2019 till Tuesday 03 December 2019 for the UAE Commemoration day and National day holiday .

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    20 November 2019

    Visa Application Centre closure in Oman on 27 and 28 November 2019 for Oman National day.

    The Visa Application Centre in Oman will be closed on Wednesday 27 November 2019 and Thursday 28 November 2019 on the occasion of Oman National day.

    For further queries please contact us on +968 24667718 or email us on info.ausdxb@vfshelpline.com

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    20 November 2019

    Emergency Evacuation Exercise on 25 November 2019 at the Visa Application Centre in Dubai

    The Visa Application Centre in Dubai will be undergoing an Emergency Evacuation Exercise on Monday 25 November 2019 at 11:00 hrs. Please be informed that we will not be able to accept visa applications during this time as the full premise (Wafi Mall) will not be assessable for this exercise.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    07 November 2019

    Visa Application Centre closure in Bahrain and Oman on Sunday 10 November 2019

    The Visa Application Centres in Manama and Muscat will be closed on Sunday 10 November 2019 on the occasion of Prophets Birthday.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    17 September 2019

    Visa Application Centre closure in Saudi Arabia on 23 September 2019

    The Visa Application Centres, in Jeddah , Riyadh and Al Khobar will be closed on Monday 23 September 2019 on the occasion of Saudi Arabia national day.

    For further queries please contact us on +966115204870 or email us on info.ausdxb@vfshelpline.com

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    03 September 2019

    Visa Application Centre closure in Bahrain on 09 September 2019 and 10 September 2019.

    The Visa Application Centre in Bahrain will be closed on Monday 09 September 2019 and Tuesday 10 September 2019 on the occasion of Ashoora.

    For further queries please contact us on +973 16199236 or email us on info.ausdxb@vfshelpline.com

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    26 August 2019

    Visa Application Centre closure on occasion of Islamic New Year 2019.

    The Visa Application Centres in UAE, GCC and the Contact Center will be closed on Sunday 01 September 2019 on the occasion of Islamic New Year 2019.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    05 August 2019

    Visa Application Centre closure on occasion of Eid Al Adha 2019.

    The Visa Application Centres in UAE, GCC and the Contact Center will be closed from Sunday 11 August 2019 to Tuesday 13 August on the occasion of Eid Al Adha 2019 .

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    21 July 2019

    Visa Application Centre closure in Oman on Tuesday 23 July 2019 for renaissance day.

    The Visa Application Centre in Oman will be closed on Tuesday 23 July 2019 on the occasion of Renaissance day.

    For further queries please contact us on +968 24667718 or email us on info.ausdxb@vfshelpline.com

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    30 June 2019

    Visa fees update from 01 July 2019

    Effective 01 July 2019, the visa fees for various visa categories have been revised.Please Click Here to find details of the new fees.

    For more information please visit Fees and Charges information webpage at http://www.homeaffairs.gov.au/.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    25 June 2019

    Emergency Evacuation Exercise on 26 June 2019 at the Visa Application Centre in Dubai

    The Visa Application Centre in Dubai will be undergoing an Emergency Evacuation Exercise on Wednesday 26 June 2019 at 11:00. Please be informed that we will not be able to accept visa applications during this time as the full premise (Wafi Mall) will not be assessable for this exercise.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    03 June 2019

    Visa Application Centre closure on occasion of Eid Al Fitr 2019.

    The Visa Application Centres in UAE and across GCC will be closed on the following dates on the occasion of Eid Al Fitr 2019:

    Monday 03 June 2019 to Thursday 06 June 2019 – UAE

    Tuesday 04 June 2019 to Thursday 06 June 2019 – Kuwait, Jeddah ,Al Khobar and Riyadh

    Wednesday 05 June 2019 to Thursday 06 June 2019-Muscat and Bahrain

    Tuesday 04 June 2019 to Sunday 09 June 2019 – Qatar

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    28 April 2019

    Visa Application Centre closure in Bahrain on Wednesday 01 May 2019 for labour day.

    The Visa Application Centre in Bahrain will be closed on Wednesday 01 May 2019 on the occasion of labour day.

    For further queries please contact us on +973 16199236 or email us on info.ausdxb@vfshelpline.com

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    09 April 2019

    Visa Application Centre closure in lieu of Good Friday and Easter Day holiday 2019.

    The Visa Application Centres in UAE and across GCC will be closed on the following dates in lieu of Good Friday and Easter Day holiday:

    Thursday 18 April 2019 and Sunday 21 April 2019 –UAE,Saudi Arabia, Qatar and the Contact Center.

    Sunday 21 April 2019 and Monday 22 April 2019 – Oman, Kuwait and Bahrain

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    28 February 2019

    Effective 02 March 2019, applications for the Medical Treatment Visa (subclass 602) must be lodged online, via ImmiAccount ONLY. Paper applications lodged from this date for this visa subclasses will be considered invalid and returned to the applicant together with payment of the visa application charge.

    For more information on the Medical Treatment Visa and documents you need to provide with your visa application, please click here

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    24 February 2019

    Visa Application Centre closure in Kuwait on 25 and 26 February 2019.

    The Visa Application Centre in Kuwait will remain closed on 25 February 2019 (Monday) and 26 February 2019(Tuesday) on the occasion of National & Liberation day of Kuwait.

    For further queries please contact us on + 965 22254671 or email us on info.ausdxb@vfshelpline.com

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    10 February 2019

    Visa Application Centre closure in Qatar on 12 February 2019.

    The Visa Application Centre in Qatar will remain closed on 12 February 2019 (Tuesday) for the occasion of Qatar National Sports Day.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    22 January 2019

    Visa Application Centre closure on 27 January 2019 in lieu of Australia Day

    The Visa Application Centre’s in Dubai, Abu Dhabi, Oman, Qatar, Kuwait, Bahrain, Riyadh, Jeddah, Al Khobar and the Contact Centre will remain closed on Sunday 27 January 2019 in lieu of Australia day 2019.

    For further queries please contact us on +971 4 2055900 or email us on info.ausdxb@vfshelpline.com

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    03 January 2019

    Student Biometric Collection

    All Student Visa Applicants are hereby requested to book their appointment for the submission of their biometrics as soon as you receive the letter from the Department of Home Affairs. This is crucial to avoid any further delays for the visa application processing.

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    26 June 2018

    Important changes to the Transit Visa – from 1 July 2018

    From 1 July 2018, all Transit Visa applications must be lodged online, via ImmiAccount, applicants will longer have access to, or be able to lodge, paper applications for this visa.

    For more information on the Transit visa (Sub Class 771) programme and documents you need to provide with your visa application, please click here

    Please Note-
    VFS Global can assist applicants by completing the data entry of an application and upload the supporting documents Online on their behalf under VFS Global’s Online IMMI Account by charging the approved rates. This service includes upload of the documents at the time of application and any subsequent documents as and when requested by the application processing authority only.

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    13 June 2018

    Important changes to the Partner and Prospective Marriage – from 1 July 2018

    From 1 July 2018, applications for the following visas must be lodged online, via ImmiAccount:

    • Partner (subclass 309/100 and 820/801)
    • Prospective Marriage (subclass 300)

    For more information on the Partner and Prospective Marriage visa programme and documents you need to provide with your visa application, please click here

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    21 December 2017

    Important Notice: VAT Implementation UAE and Kingdom of Saudi Arabia

    As you may be aware the UAE and KSA has announced the introduction of VAT (Value Added Tax) effective Monday, 01 January 2018 at a standard rate of 5%. VAT will be collected on taxable supplies of goods and services in the UAE, wherever applicable.

    No action is required from your end but in accordance with the new VAT Law, VFS GCC LLC will be required to charge and collect VAT on certain services and pay it to the Federal Tax Authority (“FTA”). VAT is a consumption tax that end users shall pay and VFS GCC LLC will be only acting as a collection agent on behalf of the taxation authority.

    Our Websites will be updated with the most recent applicable priced effective Monday, 01 January 2018


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    21 October 2017

    Introduction of Mandatory Appointment System:

    With effect from 05 November 2017, it will be mandatory to have an appointment for the submission of visa applications or enrolment of Biometrics at the Australian Visa Application Centre (AVAC) in UAE, Saudi Arabia, Kuwait, Oman, Bahrain or Qatar.

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    19 October 2017

    Change in Mode of Visa Fee Payment

    Effective 23 October 2017, the mode of Visa fee payment will be payable ONLY through Credit/ Debit Card using POS machines at our Visa Application Centre’s in Bahrain, Kuwait, Doha, Oman and KSA.

    Cash and Credit/Debit Card payment options will be available at our UAE Centre’s ONLY.

    For further queries please contact us on +971 4 2055900 or email us at info.ausdxb@vfshelpline.com


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    01 June 2017

    Scam Alert:

    Government departments like DFAT and DIBP (the Department of Immigration and Border Protection) will never ask for wire transfers as a payment option. Click here for more information.

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    01 March 2017

    Global Visa and Citizenship Processing Times

    The Department of Immigration and Border Protection (the Department) is continually looking to improve client information and processing arrangements. 

    From 13 March 2017, you will be able to view current global visa and citizenship processing times for most visa subclasses and citizenship types by navigating to any product within Individuals and Travellers or Visa Support. On the product page, two processing times will be displayed, indicating how long it takes to finalise 75 and 90 per cent of all applications submitted globally.

    Processing times apply from the date your complete application is received by the DIBP processing office

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    30 November 2016

    A new premium Fast Track Service for priority processing of Subclass 600 Visitor visas (Business or Tourist Stream).

    From 01 December 2016 will commence a new premium Fast Track Service for priority processing of Subclass 600 Visitor visas (Business or Tourist Stream). The majority of Priority Service applications will be finalised within 48 hours of being received by the Australian Consulate General. All applicants must meet the legal requirements set out in migration legislation for the grant of a visitor visa, including the requirement that applicants undertake and meet relevant health, character and security checks. Applicants should note that there is no guarantee that the visa application will be finalised within 48 hours, and that the priority service fee is not refundable in the event of a delay – whatever the reason – or if the visa application is refused.

    For more information click here

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    11 November 2016

    HOAX ALERT: Visa Free visit to Australia from January 2017

    The Department of Immigration and Border Protection (DIBP) is aware of a hoax news/blog site suggesting new visa-free arrangements are coming into effect for individuals intending to travel to Australia. The hoax stories, which have so far named Fiji, the Philippines, Oman and Pakistan, suggest that Australia has entered into visa agreements with visa-free travel commencing from January 2017. These stories are false and Australia maintains a universal non-discriminatory visa regime. There has been no change to Australia’s approach. All non-citizens seeking to enter and stay in Australia require a valid visa.

    Travellers should continue to check the Department’s website, www.border.gov.au, for the latest information on visa requirements for Australia. Any changes to visa conditions or processes are publicised on the Department’s website. The Department is reminding travellers who are intending to visit Australia, that there are important things they should know. This includes what visas to apply for, requirements for the visa application, obligations while in Australia and information about complying with the conditions of your visa.

    For reliable information on visa processes and charges information, please refer to Visiting Australia.

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    09 November 2016

    From 19 November 2016, changes to the temporary activity visa framework are coming into effect.

    Under the new temporary visa framework there would be four temporary activity visa subclasses:

    • Temporary Work (Short Stay Specialist) (subclass 400) visa;
    • Temporary Work (International Relations) (subclass 403) visa;
    • Training (subclass 407) visa; and
    • Temporary Activity (subclass 408) visa.

    The subclass 400, 407 and 408 visas can only be lodged online. Paper applications lodged from this date for these visa subclasses will be considered invalid and returned to the applicant together with payment of the visa application charge; Paper applications for the subclass 401 and subclass 402 visas will also be considered invalid; and Only the subclass 403 visa can be lodged both online and by paper.

    The latest date for the submission of paper Temporary work (short stay) Subclass 400 visa applications at the visa application centres are as follows:

    Wednesday, 16 November 2016 - Dubai

    Tuesday, 15 November 2016 - Abu Dhabi

    Sunday, 13 November 2016 - OGCC (Saudi Arabia, Bahrain, Qatar, Oman and Kuwait)

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    14 June 2016

    From 1 July 2016 all student visa applications must be lodged online through ImmiAccount.

    Paper student visa applications lodged on or after 1 July 2016, including applications that were mailed to the Post prior to 1 July 2016 and received at the Post on or after 1 July 2016, will be considered invalid and returned to the applicant together with payment of the student visa application charge.

    The latest date for the submission of paper student applications at the visa application centres are as follows:

    Wednesday, 29 June 2016 - Dubai

    Tuesday, 28 June 2016 - Abu Dhabi

    Sunday, 26 June 2016 - OGCC (Saudi Arabia, Bahrain, Qatar, Oman and Kuwait)

    Click here for more information on the Student Visa Programme changes