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Document collection

From 01 March 2019, the notification of decision on your application can be sent via:

Notification via post (EMS) – if you don’t wish to receive the decision through email you need to pay for a courier service to return the visa decision to you. The charges for return courier will be THB200 inclusive of VAT. Please ensure you provide the correct mailing address at the time of application lodgement process.

Note: Documents /Notification letter cannot be couriered to a Post Office box.

Thai Post will attempt delivering thrice to the given address and the shipment will be returned to VFS Global in case it still remains uncollected. VFS Global will then contact the applicant and advise for the VAC collection from the centre of initial application lodgement.


Notification via email - please ensure that you provide a valid email address in the visa application form.

Applicants will receive a SMS (optional) and Email alert on the mobile number and email address provided while lodgement of the visa application, once the processed application is couriered or email.

Return of Documents/Passport/ Notification letter THB 200