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VFS Global is the contracted Service Delivery Partner for the Australian Department of Home Affairs that provides biometric collection services in Ghana.

The decision to issue or refuse a visa is made solely by immigration officers of the Australian Government’s Department of Home Affairs. All applications will be assessed in accordance with Australia’s immigration visa rules and guidelines. VFS staff at the Australian Biometric Collection Centre has no role or influence over the outcome of an application and will not offer any evaluative advice.