If you have already submitted an application at the Residence Permit Application Centre you can track your application here.
Once you have received notification that your passport is ready for collection, you can collect your passport between 13:00 hrs – 15:00 hrs (Monday to Friday except declared holidays). Please ensure you bring your receipt when collecting your passport.
In addition, your passport can be returned via courier (check rates here). If you wish to have your passport returned by courier, please ensure to request this service when submitting your application.