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Contact Us

Owing to the ongoing COVID-19 outbreak, our helplines services, including Telephone, Email and Webchat have been impacted.

Please expect a slight delay in our response.

Email: info.jvac-au@vfshelpline.com

Contact Centre: +61 2 8278 4527

Operational Hours: 09:00 hrs to 17:00 hrs AEST

Passport Collection Hours: 09:00 hrs to 15:00 hrs AEST

Contact Centre Hours of Operation: 09:00 hrs to 17:00 hrs AEST

Application Centres: 

MELBOURNE

Address

Suite 3, level 13, 55 Swanston Street,

Melbourne, Victoria – 3000

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SYDNEY

Address

Suite 9.03, Level 9, 139 Macquarie Street, 
Sydney, NSW 2000

 

 






 

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Adelaide

Address

Level 4, 90 King William Street, Adelaide, South Australia – 5000.

 

 

 

 

 

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CANBERRA

Address

Level 4, 10 Hobart Place, Canberra, ACT 2601

 

 






 

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PERTH

Address

Suite 3.02, Level 3, 182 St. Georges Terrace, Perth, WA 6000

 

 




 

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BRISBANE

Address

Level 8, 87 Wickham Terrace, Spring Hill, Queensland 4004 

 

 

 




 

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