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Additional Services

Form Filling assistance

This service provides customers with assistance in filling out the visa application form. Avail form filling services through our trained staff over a dedicated helpline number or in person at the Denmark Visa Application Center.

Charge applicable is IDR 100.000 per applicant. Payment of this service will be collected when the applicant is submitting his/ her own visa application at Denmark Visa Application Centre.

To avail of form filling assistance via phone, call us on 021-30418703 from Monday – Friday at 8:00 – 12:00 and 13:00 - 16:00.

SMS Service

The Denmark representing Iceland Visa Application Centre in Indonesia provides a Visa application status tracking through SMS for your convenience at nominal cost.

At VFS Global, we constantly strive to offer a range of hi-end services to enhance customer satisfaction. As part of our constant and ongoing endeavor to add value to applicants’ experience, it is our privilege to offer the latest hi-tech SMS service, an express route to know the status of your visa application at your fingertips.

Easy to use, this revolutionary SMS service once purchased will launch an automated confirmation feedback message to the applicant’s mobile phone, at various stages of the visa application life-cycle. The service supports transfer of SMS in English/Bahasa Indonesia and assures an applicant of his/her equanimity, with convenience at their finger tip. Additionally, this user-friendly service will be followed up with an automated email message to the applicants email ID informing them of the status of their Visa Application at various stages as a complimentary service with SMS.

Explore the goodness of this valuable service, which can be purchased for IDR 25,000 (VAT inclusive), during the time of submission of the visa application form.

If you wish to use this facility please add the SMS fee while making payment at the counter of the Visa Application Centre.

Note: This value added service is available only in Indonesia (Local SMS Only).

Please read the SMS Service term and condition carefully before applying for this service.

Automated Call Back Service

VFS Global is pleased to be able to offer an Automated Call Back service which updates customers in Indonesia on the progress of their Danish visa applications. The easy to use Automated Call Back service sends automated calls to the applicant's mobile phone at two stages of the visa application process. This is followed up with an automated voice calls to the applicants informing them of the status of their visa application. Calls are available in English and in Bahasa

This service can be purchased for IDR 30,000/- (Inclusive of Tax) at the time a customer submits the visa application.

Note: This value added service is available for telecom connections in Indonesia only. This service is not available for users on International Roaming while in Indonesia or abroad. Please read the disclaimer carefully before applying for this service.

Courier Service

For your convenience, we provide a courier service to deliver your passport(s) to your desired address. If you wish to use this service, please notify our officers at the application counter.

Combo Services

Pay less for more. By paying for this service, you will get additional benefit. With one price you are able to have notification of your application status and get your Passport couriered at your doorsteps. Kindly contact our call or VAC officer for more information.

Premium Lounge Service

  • IDR 900,000 for each applicant (VAT included).

Slots for VIP Premium Lounge are available between 8:00 and 16:00, Monday to Friday. It is recommended you schedule an appointment at least 24 hours prior to your desired appointment date to avail of this facility.

In the event you choose to opt for the facility after you visit the VAC, this can only be availed of if the Lounge is available.

Facilities / Services:

  • Separate lounge with dedicated staff to provide personalized service
  • Faster submission of applicants at the visa application center
  • Free Photocopy / printing (maximum of 30 pages)
  • Free Passport-sized photo (if required)
  • Free SMS and Email Alerts
  • Free refreshments
  • Entertainment
  • Free Courier

Important Notice: Your visa application will be processed and decided by the Embassy of Denmark in Jakarta, Indonesia. The decision to issue or refuse a visa is made solely by the Embassy of Denmark in Jakarta, Indonesia. VFS has no influence over that process. Using the VIP Premium Lounge service does not guarantee the approval of your visa application or will not affect the time taken for processing. Kindly note, this is an optional service and solely at the discretion of the applicants.


Premium lounge service fee: IDR 900,000 for each applicant (VAT included) in addition to the cost of the visa application.

Prime Time

Prime Time service is mainly aimed to facilitate applicants who would prefer to apply outside of the normal processing hours.

Prime Time service allows applicants to submit their application at Austria Visa Application Centre outside of normal business hours, at a cost of IDR 600,000.- (VAT included) for each applicant, plus the visa fee and service charges. Before you take this service, you are requested to read and fill the disclaimer form in advance (click here).

Prime Time service will be available from Monday to Friday between 15:00 – 17:00 local time. You can contact our call centre number at +62 30418703 to check slot availability on a particular day and to book a Prime Time appointment.