Schedule an Appointment


Applications for short stay visas are accepted at the Visa Application Centre through prior appointments.

The visa and service fees, along with any additional services availed for must be paid in cash or credit the Visa Application Centre at the time of application submission.

Each individual requires a separate appointment and will submit a separate application. For example, if a family or group of five is applying for visas, then 5 appointments must be made.

Applicants are advised to check the Application Centre location prior to scheduling their appointment. The Application Centre location cannot be changed or transferred once the appointment has been booked.

Appointments are in high demand; applicants are requested to book their appointments well in advance depending on their intended date of travel in order to avoid any inconvenience.

If the payment is unsuccessful, a new appointment can be scheduled only after 1 hour.

Please email us at in case you face any issues while scheduling your appointment with the following details:

  • Name
  • Passport number
  • Contact number

Alternatively you may call us at 00971(0) 4 205 5770 for further assistance.

Rescheduling an appointment:

You are allowed to reschedule your appointment twice and up to 2 working days prior to your scheduled date.

Appointments scheduled under one Application Centre cannot be transferred or changed to another Application Centre. For example, an appointment for Abu Dhabi cannot be transferred or changed to Dubai and vice versa. The fees once paid cannot be transferred or refunded. A fresh appointment and a new service charge will be applicable.  

Further change in date will be considered as a fresh appointment and a new service charge will be applicable.

Cancelling an appointment:

If you wish to cancel your appointment, the service charges cannot be refunded. Appointments can be cancelled only 2 days prior to the scheduled date.

In order to make a new appointment and a service charge payment will be applicable.

Terms and conditions

The service charges are non-refundable in the following situations and a new appointment will have to be scheduled:

  • If you miss your appointment on the scheduled date
  • If you are delayed for your appointment and cannot be accommodated on the same day
  • If your application is incomplete as per the guidelines and the application cannot be accepted
  • If you decide not to proceed with the application
  • If you cancel your appointment
  • If you are unable to proceed with your appointment as you have selected the Visa Application Centre location incorrectly.

Schedule Appointment

Re-schedule Appointment

Cancel Appointment

Print Appointment letter

PLEASE NOTE: If you book an appointment between 8:00 am to 9:00 am and 15:00 - 17:00, it will be considered as Prime Time and will be charged a fee of AED 189 in addition to the visa and service fees. Similarly, if you book an appointment for Premium Lounge, a fee of AED 262.50 will be charged in addition to the visa and service fees.