Track Your Application

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Please note that the timings for passport collection from Sunday to Thursday is from 09:00 to 17:00, and closed during weekends and holidays.

While collecting your passport at the Visa Application Centre, you are required to provide the following:

  • Original payment receipt provided by the officer during document submission.
  • Original Emirates ID card


Representatives/agents/consultants collecting the passport at the Centre will have to provide an authorisation letter from the applicant clearly stating the name of person & agency authorised to collect the passport on their behalf.

If you have opted for a courier delivery, please provide the following documents:

  1. Original payment receipt
  2. Document confirming your identity