Contact Us
For any queries kindly contact us on our call-centre number +7 (499) 350-78-72 , +7 (499) 704-30-04 .

We shall respond to phone calls from 9.00 to 16.00 from Monday to Friday.

You can also contact us by e-mail at info.den@vfsglobal.com
For complaints or suggestions please write at feedback.dnru@vfshelpline.com

You can reach us through the following channel:

Moscow
Submission Timings: 09:00-16:00hrs (Monday-Friday)

Address: “Sirius-park” business-centre, Kashirskoe shosse, 3 bld 2/9
Moscow, 115230

Nearest Metro
Metro Nagatinskaya (For the convenience of our applicants we have organized a transfer from metro station to the “Sirius-park” business centre, you can find a transport stop here)

LOCATION MAP

Passport Collection Timings: 11:00-16:00hrs (Monday-Friday)

For information: Call +7 (499) 350-78-72 , +7 (499) 704-30-04 between 9.00-16.00 hours, Monday-Friday

Email: info.den@vfsglobal.com

St.Petersburg
Submission Timings: 09:00-16:00hrs (Monday-Friday)

Address: 197110, Bolshaya Raznochinnaya str,, 16/7
Trade Centre “Chkalovskiy” , 3rd floor

Nearest Metro
“Chkalovskaya”

LOCATION MAP

Passport Collection Timings: 09:00-16:00hrs (Monday-Friday)

For information: Call +7 (499) 350-78-72 , +7 (499) 704-30-04 between 9.00-16.00 hours, Monday-Friday

For appointment to the Embassy:
Call +7 (499) 350-78-72 , +7 (499) 704-30-04 between 9.00-16.00 hours, Monday-Friday

Email: info.den@vfsglobal.com

Yekaterinburg
Submission Timings: 09:00-16:00 (Monday-Friday) 

Address: 
Yekaterinburg, Kuibysheva str. 44, 2nd floor
Panorama Business Hotel

Location Map

Passport retrieval time:09:00-16:00 (Monday-Friday) 

For information call: 
Call +7 (499) 350-78-72 , +7 (499) 704-30-04
between 9:00-16:00 , 
Monday-Friday, Moscow time 

Email: info.den@vfsglobal.com

Novosibirsk
Submission Timings: 09:00-16:00 (Monday-Friday) 

Address: 
Chelyuskintsev, 15 
Novosibirsk, 630132

Location Map

Passport retrieval time:
 09:00 -16:00 (Monday-Friday) 

For information call: 
Call +7 (383) 207 80 78 
between 9:00-16:00 , Monday-Friday 
Email: info.den@vfsglobal.com

Vladivostok
Submission Timings: 09:00-16:00 (Monday-Friday) 

Address: Okeansky Av., building 17, office 601, Vladivostok, 690091 

Passport Collection Timings: 09:00-16:00 (Monday-Friday) 

For information: Call +7 (499) 350-78-72 , +7 (499) 704-30-04 between 9:00-16:00 , Monday-Friday

Email: info.den@vfsglobal.com