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After you have successfully submitted your application at one of the Visa Application Centres, we will take care to inform you about every movement with SMS service.

Also, you may like to check the status of your application personally. Please, click here to check its’ status now.

The third option is to dial our call-centre number. Please, be prepared to tell your receipt number and date of birth.

Having made sure that your passport is received by the Visa Application Center, you can collect it in person or order a courier delivery to the selected address. Cost of the service is 175 UAH.

If your passport with the decision is at the Visa Application Center in Kyiv and you wish to order a courier delivery of the passport, you need to send a written request to the information e-mail of Visa Application Centre: and indicate your name and surname, registration number and address to which you want your passport to be delivered. You must also provide a contact telephone number at which the Visa Application Center may contact you for information.

After verifying the information over the phone, you will be sent details for payment services. After receiving confirmation of payment, your passport will be sent to the chosen address.

In order to collect documents, which have arrived to Visa Application Centre from Embassy/Consulate, please, take your passport and receipt with you. If you have submitted documents on behalf of somebody else, please, take appropriate letter of authority also.

Minors (applicants, under 18 years told) cannot submit or collect their applications without their parents or legal tutors.To submit and receive documents for the minor applicants, parents (guardians) must provide an original birth certificate or proof of guardianship fact.