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Additional Services

Courier Service (Optional)

Kazakhstan is a fairly wide spread country and distances to travel from one place to another can be time consuming, expensive and of course tiring. To facilitate applicants, the Application Centre has contracted with DHL in Kazakhstan, Kyrgyzstan and Uzbekistan where your passport/documents can be returned through a courier service. With an excellent track record, DHL is able to deliver packages in almost every part of Kazakhstan, Kyrgyzstan and Uzbekistan at your doorsteps – saving applicants lot of time and money!

Current cost of this service for Kazakhstan passports is KZT 4000 per person and details are provided in the Visa Fee table as well – of course this remains an optional service. For Kyrgyzstan and Uzbekistan passports is 25000 KZT. Please speak to the Submission Officer at the Visa Application Centre for more details.

Family Courier Service (Optional)

This service allows for submission of applications to issue a courier delivery to applicants who need to deliver the passport at the same address (not more than 5 passport per one sale)

For Kazakhstan – 8000 KZT

For Kyrgyzstan and Uzbekistan – 50000 KZT

Photocopy (Optional)

Applicants can avail the photocopy service at a cost of KZT 200 per page at the Visa Application Centre

Current cost of this service is also provided in the Visa Fee table – of course this remains an optional service. Please speak to the Submission Officer at the Visa Application Centre for more details


  • All charges must be paid in national currency at the time of submission.
  • You need to provide proof of identity of the applicant or the representative at the time of collecting the shipment through courier.

Travel Insurance

Optional service of purchase of travel insurance is also available in the Visa Application Centre. Please speak to our Submission officer in order to guide you to the insurance kiosk. Representative of the Insurance Company present at the Visa Application Centre for more details and cost of the travel insurance policy.

Photo booth Service

Photo booth is available in to the Visa Application Centre. The cost of these optional services is 800 kzt per 4 photos.

Courier After Submission:

If you wish to arrange courier delivery after the visa application has been submitted, you need to write to the email address or call the contact center at +7 7273 505720 to receive our details. oContact the branch of any bank and pay the cost of the additional service in the amount of 6500 tenge for one passport

Once the payment is done please send to this email ID the scanned receipt confirming payment of the service.

After the visa application will be processed by the Lithuania General Consulate, your passport will be sent to you by courier service DHL Express. Delivery time takes 1-2 days. The courier will contact you.

Visa Application Form filling

The optional service is available in the VAC. The cost of that optional service is 2200 kzt per application form.

Prime Time Collection

You can take your passport from 8 30 to 15 00 hours. Cost is 3000 KZT.

Sms service

At VFS Global, we constantly strive to offer a range of hi-end services to enhance customer satisfaction. As part of our constant and on going endeavor to add value to applicants’ experience, it is our privilege to offer the latest hi-tech SMS service, an express route to know the status of your visa application at your fingertips.

Easy to use, this revolutionary SMS service once purchased will launch an automated confirmation feedback message to the applicant’s mobile phone, at various stages of the visa application life-cycle. The service supports transfer of SMS in Russian and English Languages and assures an Applicant of his/her equanimity, with convenience at their finger tip. Additionally, this user-friendly service will be followed up with an automated email message to the applicants email id informing them of the status of their Visa Application.

Explore the goodness of this valuable service, which can be purchased for 400 Tenge (VAT inclusive), during the time of submission of the visa application form. Accordingly, the same can be filled before visiting the application centre, by visiting our website and downloading the form in the comfort of one’s home. Click here to download the SMS application form.

Note: This value added service is available only in Lithuania (Local SMS Only).
Please read the SMS Service Disclaimer carefully before applying for this service.

Premium Line Service

Visa Application Centre in Nur-Sultan would like to provide you a new «Premium Line Service».

“Premium Line Service” is available for the applicants who have limited time and look forward to submit their visa application forms without standing in the queue for longer duration.

The cost of this service – 8 000 KZT

VIP Service (Optional) – available in Lithuania Visa Application Centre, Almaty

Applicants who are applying for visas to Lithuania can also make use of our VIP Premium Lounge service for a fee of 25000 KZT per applicant. Applicant’s applications will be accepted at the special Premium Lounge located in our VAC by a staff specially assigned for VIP Service. The VIP Premium Lounge service fee includes complimentary beverages, courier after submission, sms, form filling, photo (4 copies) and Photocopies.

Applicants wishing to purchase the VIP-service in the Premium Hall, please register in advance through the call center at + 7 7273 505720.

For more information please contact us by +7 7273 505720

Please note that the choice of VIP service does not affect the mission’s application processing time or their visa decision.

Mobile Biometric Service

VFS Global introduces Mobile Biometrics Collection Services for applicants who wish to submit their Visa Application and Biometrics at a venue of their choice. Applicants applying for a Schengen Visa can now experience convenient, professional and state-of-the-art services in the comfort of their home or office.  Eliminates the requirement of making any travel arrangements and ideal for large groups and families – for a more cost effective experience.

Sr. No Appointment timeframe &
Number of applicants
NA 1 applicant 40 000 KZT
NA 2 applicants 72 000 KZT
NA 3 -4 applicants 120 000 -128 000 KZT
2 Hours 5-10 applicants 160 000 KZT
4 Hours 11-20 applicants 280 000 KZT
8 Hours 20-40 applicants 480 000 KZT

*Fee for the respective service can be paid online by Credit/Debit card or by bank transfer in local currency (KZT) - as specified by the Consulate/Embassy

** All documents for each application pack needs to be completed and meet all the requirements as specified by the Consulate/Embassy

*** Biometric enrolment is applicable to only applicants of 12 years of age and above.

To book a Mobile Biometrics Collection appointment please use mail: