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Disclaimer

Disclaimer

VFS GCC LLC (“VFS GLOBAL”) is an outsource partner of the Royal Norwegian Embassy in Tehran, Iran. The Norway Visa Application Centre is a service provided for the Royal Norwegian Embassy in Tehran,Iran operated by VFS Global. VFS GLOBAL provides logistic services to visa applicants seeking an entry into Norway and is only responsible for the following:

  • To receive from an applicant his/her passport, completed visa form & supporting documentation (collectively, the "Documents") and the applicable fees.
  • To submit the Documents to the Royal Norwegian Embassy on behalf of the applicant.
  • To collect the relevant Documents back from the Royal Norwegian Embassy after completion of all formalities, and return the relevant Documents back to the applicant by courier or at the counter.
  • Notwithstanding anything else to the contrary, The Royal Norwegian Embassy reserve the right to ask for further documentation, personal appearance of the applicant at the Embassy as well as to refuse the issuance of visa.
  • In certain cases, instead of the aforesaid procedure, The Royal Norwegian Embassy will hand over the relevant documents to the applicants directly.
  • It must be noted that the grant or refusal of the Norway visa is at the sole discretion of The Royal Norwegian Embassy and VFS GLOBAL is neither involved in the process nor is liable or responsible in any manner whatsoever for any delay in processing or granting or rejection of the visa application of any applicant by The Royal Norwegian Embassy which reserves the right to ask for further documentation and to refuse the visa application.
  • The Norway VAC takes every reasonable precaution while handling the documents of applicants. However it shall not be responsible in any matter whatsoever for any documents which are lost in transit by accident, theft, natural calamities (act of God) or any other reason outside the control of, or not arising out of a willful default of VFS GLOBAL and also if documents are hand over directly to the Applicant. The applicant agrees and accepts that the mail/courier acceptance and delivery service through which the Documents are returned to the applicants by VFS GLOBAL is operated by a third-party. VFS GLOBAL does not control or operate any courier company, neither does it control or operate any facility or service provided by the mail/courier company. VFS GLOBAL disclaims any and all liability for any loss or damage caused to the applicant in the event that his/her Documents are delayed/ misplaced/ lost/ damaged by the courier company, whether such delay/ misplacement/ loss/ damage result from negligence, accident or any other cause. In no event shall VFS GLOBAL and/or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever due to such delay/ misplacement/ loss/ damage of the Documents, including the applicant's passport. Without prejudice to the aforesaid, VFS GLOBAL and/or its representatives sole and exclusive liability in case a passport is lost or damaged in transit, is limited/restricted to the reimbursement of the amount of fees charged by the Embassy/Consulate/High Commission of the respective Home Country, for the replacement of a lost /damaged passport through normal application procedure and shall assist the applicant in the replacement of the lost visas. Such reimbursement of the fee amount will be made by VFS GLOBAL the applicant only on the presentation by the applicant of the payment receipt issued by the embassy/Consulate/High Commission of the respective Home Country. The applicant agrees that the foregoing limitation of liability is an agreed allocation of risk between the parties and this limitation of liability is and shall be an integral part of this disclaimer.
  • The application fees once received from the applicant will not be refundable, in case the services mentioned above of this disclaimer are rendered completely, irrespective of whether or not the desired visa is granted by the Royal Norwegian Embassy to the applicant.
  • The applicant hereby accepts and confirms that the applicant and / or his / her representative, prior to submitting the visa application, has read, understood and agreed to be bound by, without limitation or qualification, all of the terms, conditions and details provided herein. he contents of this site are only for general information or use. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. The information from or through this site is provided on "AS IS" basis, and all representations, warranties, expressed or implied of any kind, in relation to this site and/or regarding any matter pertaining to any information including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement are disclaimed and excluded.

VFS GLOBAL and its parent, affiliates and associates and directors, officers, employees, agents shall not be liable, at any time for any damages, claim, loss, harm, injury (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise from the use of or inability to use the Site, or any of its contents, or from any Act or omission arising from using the site contents or for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorised access to, alteration of, or use of information contained on the site. No representations, warranties or guarantees whatsoever are made as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a particular situation.

Certain links on the Site may lead to resources located on servers or networks maintained/operated by third parties over which VFS GLOBAL has no control, supervision or any connection since these sites are external to VFS GLOBAL. You agree, acknowledge, accept and understand that by visiting such sites and/or clicking such we links/hyperlinks to third party / external websites, you are beyond the VFS GLOBAL website and you are leaving the secured website of VFS GLOBAL and thereby its policies, terms and conditions and the disclaimer cease once user leaves the VFS GLOBAL site. VFS GLOBAL therefore neither endorses nor offers any judgment or warranty and accepts no responsibility or liability for the authenticity/availability of any of the information or for any damage, loss or harm, direct or consequential or any violation of local or international laws that may be incurred by your visit and/or transaction/s on such external sites. By providing the web links or hyperlink to such external/third party websites, VFS GLOBAL and/or its representatives shall not be deemed to be providing these services nor be deemed to endorse, recommend, approve, guarantee or introduce the third party or the services/products that they provide, nor offers any judgement or warranty. Such third party/external websites are governed by their respective policies and VFS GLOBAL has no role to play in that. Users are requested to exercise their discretion while using/ interacting with these third party websites and VFS GLOBAL and/or its representative accepts no responsibility or liability for the authenticity/availability of any of the information or for any direct, indirect, punitive, incidental, special, consequential damage, loss, cost, charges or harm arising out of or in connection with the access to such third party links/hyperlink by user (including the Applicant), or for any deficiencies of the services therein or any failure in the provision of service by such third party thereby or for any violation of local or international laws that may be incurred by user’s visit and/or transaction/s on these third party /external websites.

The access and/or use of the website www.vfsglobal.com/Norway/Iran_(the “Site”) is at the discretion of VFS GLOBAL and use by anyone may be restricted or terminated by VFS GLOBAL at any time.

VFS Global in its sole discretion, may change, amend, cancel or withdraw any or all of the terms and conditions mentioned herein at any time without any prior notice. No employee of VFS Global has any authority whatsoever to change / amend / amplify or withdraw any or all of the terms and conditions mentioned herein without the prior written approval of VFS Global.

These terms and conditions shall be governed and construed in accordance with the laws of Iran. Any claims or disputes arising in relation to the services provided by VFS Global to the applicant shall be subject to the exclusive jurisdiction of the courts in Iran

By using the services available from the domain and sub-domains of the Site, the visa applicant /user agrees to the following terms and conditions, including those available by hyperlink (the "Agreement" or "User Agreement") with VFS GLOBAL and the website/s of its affiliate/s, joint venture partner/s, agencies, subsidiaries and clients. If you reside outside Iran, you are contracting with VFS GLOBAL, its affiliate/s, joint venture partner/s, agencies, subsidiaries and clients and agree to be bound by the terms and conditions herein. If you have any questions, please contact our helpline at +98 21 8862 2366 between 09:00 to 17:00 hours from Sunday to Thursday except on public holidays &Holidays specified by the Embassy.

The applicant hereby accepts and confirms that the applicant and/or his/her representative, prior to proceed to use the services provided by VFS GLOBAL and its affiliates, joint venture, partners, agencies, subsidiaries and clients, submitting the visa application, has read, understood and agreed to be bound by, without limitation or qualification, all of the terms, conditions and details provided herein and linked to the User Agreement, Disclaimer Policy and the Privacy Policy to be able to proceed further to utilize the services provided by VFS GLOBAL. VFS GLOBAL strongly recommends that, as you read the User Agreement, you also access and read the linked information and you have understood and agreed to be bound by, without limitation or qualification, all of the terms, conditions and details provided herein.

Do not use the Site if you cannot or are barred from entering into legally binding contracts or you are under the age of 18 or are temporarily or indefinitely suspended or prohibited from or accessing or using this or the linked sites as may be applicable;

By accepting the User Agreement, you agree that your use of VFS GLOBAL website and websites related and linked to VFS GLOBAL Website will be governed by the user agreement/s, Disclaimer and privacy policies posted on that website/s with such changes and modifications as may be made from time to time.

Prohibition Against Unlawful Use

While accessing or using the Site, the User will not:

  • Post any content or items in an inappropriate category or areas on the Site nor post any material in whatsoever form, on the Site for any purpose other than the normal purpose for which the Site is intended;
  • Violate any laws, third party rights, or policies of VFS GLOBAL. The user shall not hide or spoof his/her IP address or intentionally or bounce his/her communications through any intermediate computers. The user shall also not alter the logs upon gaining access;
  • Interfere with the technological operations of the Site or attempt or manipulate the content or material on Site or of any other user or users;
  • Post false, inaccurate, misleading, defamatory, or libelous content including personal information;
  • Use any robot, spider, search engine, scraper or other means whether manual, automated, mechanical, electrical or electronics either existing or that may be invented or discovered to access the Site and/or to do any of the acts mentioned above for any purpose other than the normal purpose for which the Site is intended;

Additionally, User agrees not to:

  • Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on VFS GLOBAL ’s infrastructure;
  • Interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; or
  • Bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.
  • Do or take any action that may undermine the feedback or ratings systems, such as displaying, importing or exporting feedback information of the Site or for using it for purposes unrelated to VFS GLOBAL ;
  • Access or attempt to gain root access, use any manual, mechanical, electrical or electronic means, computer programs, exploits, hacker tools, or scripts, software or hardware tools, search engines either existing or that may be invented either directly, indirectly or through any contrivance to change, modify, post, violate, misuse, abuse, erase, hack, distort, slow down, configure any system, website, to work for them, or to cause denial of services to other users or on other computers or down the Site or its user features;
  • Send, post, plant or distribute viruses or any other technologies that may harm VFS GLOBAL , or the interests or property of users;
  • Copy, modify, or distribute content from the Site and/or VFS GLOBAL's copyrights and trademarks or other intellectual property;
  • Harvest or otherwise collect information about other users, their details, or any information relating to any other user’s passport details, email addresses, etc.

case of any unlawful, illegal or prohibited use, the User shall be liable for action under local laws of Iran as amended from time to time.

Limitation Of Use

Without limiting other remedies, VFS GLOBAL may at its sole discretion or at the advice or under the directions of its clients limit, suspend, terminate temporarily or permanently, disable or prevent a visa applicant/user from accessing/making use of its service, prohibit access to its website/s, remove hosted content, and take technical and legal steps to keep user/s off the Site if VFS GLOBAL thinks that the User is or is attempting to resort to abnormal usage or abuse, creating problems, potential or otherwise or possible legal liabilities, or is not acting consistently with the normal usage.

Content License

When the visa applicant/ user provides VFS GLOBAL content which shall include personal information of user and audio signals / video images of the visa applicant/user and/or stored in CD/DVD and made available to the Embassy when required, the visa applicant/user hereby gives consent to VFS GLOBAL for using all such Information and/or storing such User Information and making available to the Embassy when required and grants VFS GLOBAL a non-exclusive, worldwide, perpetual, irrevocable, royalty-free and sub licensable right to exercise the copyright, publicity, and database rights the user has in the User Information, in any media known now or in the future. VFS GLOBAL has taken necessary steps to implement and maintain security practices and procedures to protect User Information from unauthorized access, damage, use, modification, disclosure or impairment. VFS GLOBAL has in place suitable protection mechanism and guidelines for usage, retention and protection of User Information against unauthorized access, disclosure or abuse.

Disclaimer Of Warranty

While VFS GLOBAL makes and strives to provide secure and continuous connectivity and internet access, VFS GLOBAL, the Embassy and/or its clients shall not be responsible or liable to a visa applicant/user for any loss or consequential damage, including among other things, any loss of dates obtained, time, data or information furnished or entered on the website or the application forms, etc which may, among other things, have occurred as a result of any events or acts leading to interruptions in internet connectivity, transmission of signals, server breakdown, systems crashing, hacking, servicing and any other events or acts. Visa applicant/user agrees not to hold VFS GLOBAL responsible for other users' actions or inactions, including acts or things as a result of which there may be loss of connectivity, loss of dates and/or loss of data furnished.

Further, while secure and continuous access to the service is sought to be provided, VFS GLOBAL does not guarantee continuous or secure access to its services and operation of the Site, as the same may be interfered by numerous factors outside the control of VFS GLOBAL. Accordingly, to the extent legally permitted, VFS GLOBAL excludes all implied warranties, terms and conditions. VFS GLOBAL is not liable for any loss of money, time, goodwill, or reputation, or any direct, special, indirect, or consequential loss or damages arising out of the visa applicant/user’s use of its website.

Indemnity

The visa applicant/user agrees to indemnify and hold VFS GLOBAL, its officers, directors, agents, subsidiaries, joint venture partners and employees, harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of the breach of this Agreement, or violation by the user of any law of any country or the rights of a third party.

Beware of fraudulent job offers

Fraudulent Recruitment / Employment Offers

It has come to VFS Global’s attention that, individuals misrepresenting themselves as VFS Global’ agents or representatives have approached people to offer fraudulent/fictitious employment opportunities, with the intent to steal personal information or solicit money from people. We encourage you to exercise caution and common sense when receiving any such employment offer, which requires payment of any fees/money, or promises a work visa in exchange for money. The said offers are completely fake and not valid. VFS Global is not a Recruitment agency and does not offer recruitment services. Scammers operate primarily via the internet, email, phone etc. We warn people to beware of such scams.

Please be advised that, VFS Global is a visa processing company and we work only with government and diplomatic missions to fulfil their administrative requirements of visa application processing. Neither VFS Global nor its representatives will ask for money from individuals under any circumstances to lure them with employment opportunities either in VFS Global or outside. If you receive any offer that purports to be from VFS Global, which ask for money, these types of offers are fraudulent.

Warning signs of recruitment fraud

The following are some examples of recruitment fraud which are in violation of VFS Global’s processes and ethical practices:

  • The email is not sent from an official VFS Global e-mail address but from a free e-mail service such as: Hotmail, Gmail, Outlook, Yahoo, etc. It is also possible that, the email is sent from a fake email address.
  • You are asked to disclose private or confidential information.
  • You are asked to be interviewed over the phone or via an instant-messenger type program.
  • You are requested to pay fees/money.
  • You are requested to complete bogus recruitment documentations such as an application or employment visa forms, (the VFS Global name and logo could be forged/fabricated and featured on the documentation without authority).
  • Insistence on urgency.
  • Money will be requested for processing Work Permits, Visa applications or the like.

Such actions are presumably intended to defraud or obtain personal information from the victims.

The activities of these individuals involve criminal and civil liabilities. While VFS Global takes such matter seriously and reserves its right to contact competent law enforcement agencies to investigate and prosecute such illegal activities, it is often difficult to locate and prosecute these individuals.

Therefore, if you receive a request, either in writing or verbally, for an interview or a job offer that you believe is or might be fraudulent or suspicious, please disregard them. You may also verify the same with VFS Global at communications@vfsglobal.com

If you come to know that a fraud is being perpetrated, we encourage to forthwith contact your local police and/or any competent authorities and also to keep us informed by reporting the fraud at communications@vfsglobal.com

Under no circumstances will VFS Global be liable or responsible for any loss, damages, expenses or inconvenience resulting from these unauthorized persons and/or activities.