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It is our endeavor to provide customers with efficient service at all times. This page provides you with details of how you can contact us and make use of our services during the process of applying for a visa.

In order to submit your documents for a visa to Poland you need to apply in the respective Visa Application Centre.

Submission of visa applications and collection of passports can be as per prior registration to the Visa application center.

Registration to the VAC to submit a visa application – click here.

Registration to the VAC to collect a passport – click here.

VISA APPLICATION CENTER IN JURISDICTION OF THE CONSULAR DIVISION OF THE EMBASSY OF THE REPUBLIC OF POLAND IN KYIV

Kyiv

Address:

1a Sportyvny Square,Gulliver Centre,

8 floor, entrance from the Shopping Centre

General queries: info_kiev@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Kyiv accepts documents from customers who are legally registered or work (have a statement from work / University where they work / study) in: Kyiv, Cherkassy, Chernihiv, Kirovograd regions




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Kropyvnytskyi

Address:

19 Fortechny avenue.

General queries: info_kiev@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Kropyvnytskyi accepts documents from customers who are legally registered or work (have a statement from work / University where they work / study) in: Kyiv, Cherkassy, Chernihiv, Kirovograd regions




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VISA APPLICATIONS CENTERS IN JURISDICTION OF CONSULATE GENERAL OF POLAND IN LVIV

Lviv

Address:

18 Dzerelna Street

1st Floor

General queries: info_lviv@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Lviv accepts documents from those customers who are legally registered or work (have a statement from work / University where they work / study) in: Lviv, Ivano-Frankivsk, Zakarpatskyi region

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Ivano-Frankivsk

Address:

4A Troleibusna Street

General queries: info_lviv@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC Ivano-Frankivsk accepts documents from those customers who are legally registered or work (have a statement from work / University where they work / study) in: Lviv, Ivano-Frankivsk, Zakarpatskyi region








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Uzhgorod

Address:

92 Kapushanska Street

General queries: info_lviv@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VACs in Uzhgorod accepts documents from those customers who are legally registered or work (have a statement from work / University where they work / study) in: Lviv, Ivano-Frankivsk, Zakarpatskyi region








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VISA APPLICATIONS CENTERS IN JURISDICTION OF CONSULATE GENERAL OF POLAND IN LUTSK

Lutsk

Address:

31 Kryvui Val Street

General queries: info_lutsk@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Lutsk accepts documents from customers who are legally registered in: Rivne, Lutsk and Ternopil region






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Rivne

Address:

22 Petlyury Street

General queries: info_lutsk@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Rivne accepts documents from customers who are legally registered in: Rivne, Lutsk and Ternopil region









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Ternopil

Address:

14 Tantsorova Street

General queries: info_lutsk@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Ternopil accepts documents from customers who are legally registered in: Rivne, Lutsk and Ternopil region





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VISA APPLICATIONS CENTERS IN JURISDICTION OF CONSULATE GENERAL OF POLAND IN VINNYTSYA

Vinnytsya

Address:

52A Pyrogova Street

General queries: info_vinnytsya@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

ApplicationsDocuments are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Vinnytsya accepts documents from customers who are legally registered or work (have a statement from work / University where they work / study, copy of the labor book or labor contract) in: Khmelnitsky, Vinnitsa, Zhytomyr, Chernivtsi region







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Khmelnytskyi

Address:

75/2 Vodoprovidna Street

General queries: info_vinnytsya@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Khmelnytskyy accepts documents from customers who are legally registered or work (have a statement from work / University where they work / study, copy of the labor book or labor contract) in: Khmelnitsky, Vinnitsa, Zhytomyr,



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Zhytomyr

Address:

2A Baseina Street,1st floor

General queries: info_vinnytsya@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VACs in Zhytomyr accepts documents from customers who are legally registered or work (have a statement from work / University where they work / study, copy of the labor book or labor contract) in: Khmelnitsky, Vinnitsa, Zhytomyr, Chernivtsi region







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Chernivtsi

Address:

31 Heroyiv Maydanu Street

General queries: info_vinnytsya@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VACs in Chernivtsi accepts documents from customers who are legally registered or work (have a statement from work / University where they work / study, copy of the labor book or labor contract) in: Khmelnitsky, Vinnitsa, Zhytomyr, Chernivtsi region








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VISA APPLICATIONS CENTER IN JURISDICTION OF CONSULATE GENERAL OF POLAND IN ODESSA

Odesa

Address:

22 Kanatna Street

General queries: info_odessa@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Odesa accepts documents from customers who are legally registered or work (have a statement from work / University where they work / study, copy of the labor book, agreement about apartment rent \ statement from dormitory) in: Odessa, Mykolaiv, Kherson, Crimea region






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Kherson

Address:

Ushakova avenue 79

General queries: info_odessa@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Kherson accepts documents from customers who are legally registered or work (have a statement from work / University where they work / study, copy of the labor book, agreement about apartment rent \ statement from dormitory) in: Odessa, Mykolaiv, Kherson, Crimea region




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VISA APPLICATIONS CENTERS IN JURISDICTION OF CONSULATE GENERAL OF POLAND IN KHARKIV

Kharkiv

Address:

71 Akademika Pavlova Street, “Radmir Expohall” Business Complex, 4th floor

General queries: info_kharkiv@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Kharkiv accepts documents from those customers who are legally registered or work (have a statement from work / University where they work / study) in: Kharkiv, Dnipro, Poltava, Sumy, Donetsk, Lugansk and Zaporozhe region







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Dnipro

Address:

22 Dmytra Yavornytskoho avenue, Business Center “Atrium”, 2nd floor

General queries: info_kharkiv@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Dnipro accepts documents from those customers who are legally registered or work (have a statement from work / University where they work / study) in: Kharkiv, Dnipro, Poltava, Sumy, Donetsk, Lugansk and Zaporozhe region






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Zaporizhzhya

Address: 11 Mayakovskogo Avenue, business center "Mayakovskyi", 4th floor.

General queries: info_kharkiv@polandvisa-ukraine.com

Submission of documents and collection of passports: 08:30 - 16:30 (Monday – Friday, except holidays).

Documents are accepted / passports collected according to prior registration to the VAC at the time of registration. Consultations on the visa application process only via e-mail of the VAC or the Call Center.

VAC in Zaporizhzhya accepts documents from those customers who are legally registered or work (have a statement from work / University where they work / study) in: Kharkiv, Dnipro, Poltava, Sumy, Donetsk, Lugansk and Zaporozhe region




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For any feedback / complaints, please click here.

CALL CENTRE

Call Centre Timings: 08:00 – 22:00, Monday to Saturday

Call Centre Number:+38 032 298 44 10; + 38 032 236 26 05; +38 044 390 78 26; +38 050 419 30 10; +38 067 343 04 80; +38 093 170 38 51

For these numbers, the Call Center provides information and consulting services and does not make registration for customers. You can also check the status of your payment by choosing the appropriate option on the autoresponder.

Please note that multiple unsolicited attempts which indicate misuse of the Call Centre service for commercial benefits will render this service inaccessible to the frequent calling number. We request you to limit the frequency of calls in order to allow other callers to avail this service in a fair and transparent manner. In order to prevent abuse, connection with the Call Center from private numbers is not possible.