Portugal Visa Application Centre is a service provided by VFS Services USA Inc. of VFS Global Services Ltd. ("VFS")
Portugal Visa Application Centre of VFS Services USA Inc. is an outsource partner of the Embassy of Portugal in Washington DC. In this capacity, Portugal Visa Application Centre is responsible for scheduling appointments, acceptance of applications and visa fees, submission of applications at the Embassy in Washington DC, collecting the processed passports from the Embassy and returning the passport back to the applicants.
It must be noted that the grant or refusal of the Portuguese visa is at the sole discretion of the Embassy of Portugal and VFS Services USA Inc. is neither involved in the process nor is liable or responsible in any manner whatsoever for any delay in processing or granting or rejection of the visa application of any applicant by the Embassy of Portugal which reserves the right to ask for further documentation and to refuse the visa application.
VFS Services USA Inc. takes every reasonable precaution while handling the Documents of applicants and shall not be liable in any manner whatsoever to the applicant for any Documents which are lost in transit by accident, theft, natural calamities (act of god) or any other reason outside the control of, or not arising out of a willful default of VFS Services USA Inc. and also if documents are hand over directly to the Applicant. The applicant agrees and accepts that the mail/courier acceptance and delivery service through which the Documents are returned to the applicants by VFS Services USA Inc. is operated by a third-party. VFS Services USA Inc. does not control or operate any courier company, neither does it control or operate any facility or service provided by the mail/courier company. VFS Services USA Inc. disclaims any and all liability for any loss or damage caused to the applicant in the event that his/her Documents are delayed/ misplaced/ lost/ damaged by the courier company, whether such delay/ misplacement/ loss/ damage result from negligence, accident or any other cause. In no event shall VFS Services USA Inc. and/or its representatives be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever due to such delay/ misplacement/ loss/ damage of the Documents, including the applicant's passport. Without prejudice to the aforesaid, VFS Services USA Inc.'s and/or its representatives sole and exclusive liability in case a passport is lost or damaged in transit, is limited/restricted to the reimbursement of the amount of fees charged by the Embassy/Consulate/High Commission of the respective Home Country, for the replacement of a lost / damaged passport through normal application procedure and shall assist the applicant in the replacement of the lost visas. Such reimbursement of the fee amount will be made by VFS Services USA Inc. to the applicant only on the presentation by the applicant of the payment receipt issued by the Embassy/Consulate/High Commission of the respective Home Country. The applicant agrees that the foregoing limitation of liability is an agreed allocation of risk between the parties and this limitation of liability is and shall be an integral part of this disclaimer.
Negotiable Instruments wherever applicable are subject to realisation. The service charges once received by VFS Services USA Inc. from the applicant will not be refundable under any circumstances, irrespective of whether or not the desired visa is granted by the Embassy of Portugal to the applicant.
Advertising material may accompany the relevant Documents at the time they are returned to the applicant. If the applicant does not wish to receive any such advertising material along with the relevant Documents, the applicant must intimate the VFS Services USA Inc. in advance at the time of submitting the Documents. Please note that all advertising material accompanying the relevant Documents shall have the endorsement of the Portuguese Government.
VFS Services USA Inc., in its sole discretion, may change, amend, cancel or withdraw any or all of the terms and conditions mentioned herein at any time without any prior notice. No employee of VFS Services USA Inc. has any authority whatsoever to change / amend / amplify or withdraw any or all of the terms and conditions mentioned herein without the prior written approval of VFS Services USA Inc.
These terms and conditions shall be governed and construed in accordance with the laws of the USA. Any claims or disputes arising in relation to the services provided by VFS Services USA Inc. to the applicant shall be subject to the exclusive jurisdiction of the courts in the USA.
The applicant hereby accepts and confirms that the applicant and/or his/her representative, prior to submitting the visa application, has read, understood and agreed to be bound by, without limitation or qualification, all of the terms, conditions and details provided herein.
Regional Office: 1025 Vermont Ave NW, Floor 2, Washington DC 20005.
All information, posted, furnished and submitted by the User while scheduling an interview appointment online is converted into such formats as may be required and communicated to the respective Embassy/Consulate in the country of residence. The information so collected may be stored, transferred and shared by VFS Global, or any of its affiliated agencies, partners and any law enforcement agencies as would be required under law and mentioned herein. VFS Global may collect all information furnished by the User, and identifiable by the passport number, portal, server, I.P address etc., which is traceable in relation to VFS Global website or in relation thereto, such as IP address, E-mail address, contact detail information and other information like transactional information of User’s online usage, IP address, log-on information and standard web log information etc.
User gives consent to VFS Global to capture audio signals / video images at the Visa Application Centre, record such captured audio signals/video images on CD/DVD or other formats or any other medium to any place for the purposes relating to the visa facilitation process.
Purpose of Collection:
The predominant purpose in collecting, storing, transferring or sharing the information is to:
Customise, measure and improve our services and website content and layout.
To transmit, stream and store audio signals / video images on real time or quasi real time basis to any place in any mode including storage in the form of CD/DVD for purposes of providing visa facilitation services, Visas and generally to provide and communicate any of the above to our contracting party, affiliate/s, principal, governments, law enforcement agencies, authorities and other agencies to respond to legal requirements, protect any one’s right, property, safety or, allegation of fraud, misuse, abuse, mischievous intent or investigations.
and generally to provide and communicate any of the above to our contracting party, affiliate/s, principal, governments, law enforcement agencies, authorities and other agencies to respond to legal requirements, protect any one’s right, property, safety or, allegation of fraud, misuse, abuse, mischievous intent or investigations.
A few important things User should know about cookies are that:
User Account Information, Password & Personal Information:
The User’s passport, fee receipt number, date of birth and name are key to the User’s account. The User is advised to exercise caution in disclosing the User’s information and not to disclose the same to anyone. If the User shares his/her password or personal information with others, the User will be solely responsible for all actions taken in the name of the User’s account. If the User loses control of the same, the User may lose substantial control over the User’s personal information and may be subject to legally binding actions for actions taken on through their account or on the User’s behalf. Therefore, if the User’s password or personal information has been compromised for any reason, the User should immediately notify VFS Global in writing and ensure appropriate safety and security measures.
Links to other websites:
At various points throughout the website you may be offered automatic links to other internet websites including the /Mission or third party websites that may be relevant to a particular aspect of this website. This does not indicate that VFS Global is necessarily associated with any of these other websites. Whilst it is the intention of VFS Global that you should find these other websites of interest, neither VFS Global, nor their officers, employees and agents shall have any responsibility or liability of any nature whatsoever for these other websites or any information contained in them, none of which have been verified or endorsed by VFS Global or affiliates.
Minors are not permitted to use the services available on VFS Global website. VFS Global does not, knowingly or intentionally, collect any personal information from any person who is a minor, and does not use the information if it comes to know that the same has been provided by a minor.
Accessing, Reviewing & Modifying Personal and Other Information:
Right to withdraw your consent:
VFS Global respects your privacy and gives you an option not to provide information or data that needs to be submitted. You can withdraw your consent that was given to VFS Global earlier. However, the same needs be communicated to VFS Global in writing. In which case, your application would be withdrawn and VFS Global will not be able to provide the administrative support services.
VFS Global shall not be held responsible for the authenticity or accuracy of the information provided by the User. It shall be the duty of the User to ensure that the information provided to VFS Global is accurate.
Disclosure of Information:
The User’s information is stored on VFS Global’s servers.. VFS Global treats data as an asset that must be protected and uses tools like encryption, passwords, physical security, firewalls, and other security features and measures to protect its website and users personal information against unauthorised disclosure, access, misuse, abuse, hacking etc. However, sometimes the third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse the User’s personal information that they may collect from the website for which VFS Global shall not be liable.
Therefore, although VFS Global works very hard to protect users’ privacy, it cannot guarantee the User that personal information or private communications will always remain private and secure.
Retention & Destruction
Application packages/data/personal information collected from the User will not be copied or retained by VFS Global. Any other paper, hard copies, forms or other records containing personal information will be destroyed by a secure shredding process as per the duration specified and mandated by the respective Client Government. being served by VFS Global.
The User’s personal information may be retained in electronic form for a duration specified by the respective Client Governments being served by VFS Global, after a passport and documents have been returned to the User for the purposes of assisting the User should they contact VFS Global with the follow-up questions. VFS Global performs secure disposal or destruction of the personal information or the equipment or devices used for storing personal information. When disposing of or destroying personal information, VFS Global takes appropriate measures to prevent unauthorized parties from gaining access and when disposing of equipment or devices used for storing personal information (such as filing cabinets, computers, diskettes, and audio tapes), take appropriate measures to remove or delete any stored information or otherwise to prevent access by the unauthorized parties.
Fraudulent Recruitment / Employment Offers
It has come to VFS Global’s attention that, individuals misrepresenting themselves as VFS Global’ agents or representatives have approached people to offer fraudulent/fictitious employment opportunities, with the intent to steal personal information or solicit money from people. We encourage you to exercise caution and common sense when receiving any such employment offer, which requires payment of any fees/money, or promises a work visa in exchange for money. The said offers are completely fake and not valid. VFS Global is not a Recruitment agency and does not offer recruitment services. Scammers operate primarily via the internet, email, phone etc. We warn people to beware of such scams.
Please be advised that, VFS Global is a visa processing company and we work only with government and diplomatic missions to fulfil their administrative requirements of visa application processing. Neither VFS Global nor its representatives will ask for money from individuals under any circumstances to lure them with employment opportunities either in VFS Global or outside. If you receive any offer that purports to be from VFS Global, which ask for money, these types of offers are fraudulent.
Warning signs of recruitment fraud
The following are some examples of recruitment fraud which are in violation of VFS Global’s processes and ethical practices:
Such actions are presumably intended to defraud or obtain personal information from the victims.
The activities of these individuals involve criminal and civil liabilities. While VFS Global takes such matter seriously and reserves its right to contact competent law enforcement agencies to investigate and prosecute such illegal activities, it is often difficult to locate and prosecute these individuals.
Therefore, if you receive a request, either in writing or verbally, for an interview or a job offer that you believe is or might be fraudulent or suspicious, please disregard them. You may also verify the same with VFS Global at email@example.com
If you come to know that a fraud is being perpetrated, we encourage to forthwith contact your local police and/or any competent authorities and also to keep us informed by reporting the fraud at firstname.lastname@example.org
Under no circumstances will VFS Global be liable or responsible for any loss, damages, expenses or inconvenience resulting from these unauthorized persons and/or activities.