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Biometric data will be collected using a quick, discreet and non-intrusive process that captures a facial image with a digital camera and a 10-digit fingerprint scan with a digital finger scanner.

Irrespective of their nationality, visa applicants who lodge their applications online will be sent a letter by the Department of Home Affairs informing them that they need to attend the AVAC in person to provide their biometrics, unless they are excluded or exempted from the Program.

Applicants can no longer bring their visa applications on paper to the AVAC, unless you would like the AVAC to assist you with completing the Visa form online for an additional fee (Online Visa Assist (ImmiAccount)). Please make the correct selection when making your appointment. The application will need to be completed online and the applicant will be asked to provide their biometrics at the same time, if applicable.

Please note the following for Biometric collection:

  1. Your face must be clearly visible for a photograph to be taken. This means that you cannot:

    • have hair that covers the eyes
    • wear a hat or scarf or any other item that obscures the face, hair or neck (with the exception of religious head coverings detailed below).
    • if you wear a head or neck covering for religious reasons you must ensure your face is clearly visible, from the bottom of your chin to above your eyebrows including both cheeks. If possible both ears should also be displayed. You may also need to remove your glasses when the photograph is taken.
  2. If you have cut or damaged your fingertips, you should inform the Australian Visa Application Centre when the injury has healed.
  3. If you have a temporary decoration, such as Mehdi, you should advise the Australian Visa Application Centre when submitting you application whether a scan will be possible.

If you refuse to submit your biometric data, your visa application cannot be processed and you will be referred to the Australian Consulate-General in Hong Kong.

Presence of parent or guardian is required for applicants who are less than 16 years of age at the time of Biometric data submission at AVAC.

For applicable biometric fee and requirement, please check the below table:

Biometrics Submission Only until 14 September 2022 HKD 344
Biometrics Submission Only from 15 September 2022 HKD 350 (Cash) /
HKD 353 (EPS)
Original Passport
Biometric requirement letter from the Department of Home Affairs
AVAC appointment letter
Applicant in person

Service Fee - Mode of Payment

All fee payable in HKD currency only.

  1. Cash
  2. Demand Draft
    • Locally -issued bank drafts (Payable to “Glory Visa Consulting Company Limited”)
  3. EPS
  4. Credit Card (Temporarily suspended)

Please Note:

  • Visa, Mastercard and UnionPay Credit Card only
  • Physical card has to be swiped at the counter for payment
  • Credit card statements for applicants will list as “Australian Visa Application Centre”

Please click here to Schedule an appointment

For appointment category, please select “Biometric Submission Only”

More information on biometrics collection is available at the following links:

Biometrics Collection